Sold 2 laptops with a 4 year warranty in april. Those warranties have not been offered to this day.
I purchased a Surface Book laptop via ebay with this company. It was listed as having a 4 year warranty. That warranty was a large reason why I purchased this item. After purchased, I realized that I wanted a larger hard drive. The seller did not offer returns, so I willingly purchased a 2nd knowing that I could sell the old one.
Digital Mayhem went out of their way to contact me outside of ebay for the 2nd purchase (skype) and had me pay directly via paypal. This should have been my first warning sign.
The vendor stated that a warranty can take up to three weeks, but it has been 3 months now and I still do not have my warranty for either laptop. Every time I contacted him, I would receive an excuse. I went so far as to file a return request on ebay and the vendor told implied that I was in the wrong as I got such a "deal" on it. After speaking with him, he showed me some emails
Sold 2 laptops with a 4 year warranty in april. Those warranties have not been offered to this day.
I purchased a Surface Book laptop via ebay with this company. It was listed as having a 4 year warranty. That warranty was a large reason why I purchased this item. After purchased, I realized that I wanted a larger hard drive. The seller did not offer returns, so I willingly purchased a 2nd knowing that I could sell the old one.
Digital Mayhem went out of their way to contact me outside of ebay for the 2nd purchase (skype) and had me pay directly via paypal. This should have been my first warning sign.
The vendor stated that a warranty can take up to three weeks, but it has been 3 months now and I still do not have my warranty for either laptop. Every time I contacted him, I would receive an excuse. I went so far as to file a return request on ebay and the vendor told implied that I was in the wrong as I got such a "deal" on it. After speaking with him, he showed me some emails