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THE RESERVE ON FRANKFORD

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THE RESERVE ON FRANKFORD Reviews (11)

I bought a wonderful table set and mates bed here and the quality was top of the line The prices were way below half of new , the staff was friendly, and they gave me fair and fast delivery to my home Courteous, Affordable, Great hours too Stop here you will be Amazed

BEWARE, plenty of other options out there, please reconsiderWe purchased many appliances including an ovenWe were told at the time of buying that everything was tested and that if anything went wrong in days they would repair the appliances with the exception of stove clocksWhile the stove top did work, the oven component did notOn the phone she said that it was not plugged in a plug with the right voltage, then indicated it was the breakerWhen told that this was unlikely she hung off the phone abruptlyCalled her back several times and she did not pick up the phoneLeft her message asking to reply which she never didContacted an electrician and it turned out that there was two fuses missingPerhaps they never tested that stove in the 1st place or intended to replace fuses and forgot to put them back inEither way, the Wise Shop showed poor customer service (never called us back) and did not send anyone to repair the defective stove as promised under warranty

NEVER EVER BUY ANYTHING FROM HERE!! BUYER BEWARE, [redacted] AND LIARS! So im going to make this short, as I dont want to waste any more time on these jokers I met with them a month and a half before we were set to moveMade a deal for over 2k in appliances to pick up appliances when we movedMade a down payment, made arramgements to make future payments and leftThis is where trouble beganAfter missing my payment deadline, I get a nasty rude phonecall from the "owner" who demands I get down there asap and pay way over the agreed upon amountAfter explaining the deal I made with her employee, she threatens to fire him and still demands I pay, or shes keeping my depositSo I go downI pay what I can, and make arramgements to pay the balance in two more paymentsNot even a weekend goes by and shes calling demanding I pay the remaining balance, in full, or their keeping a percentage of my deposit or giving me a creditHorrible experience, never going back!!

It is with heartfelt sincerity that I warn people to BEWARE of this establishment It was the most unpleasant experience I've had with a business I bought an appliance from this companyShe, [redacted] , told me at the time of buying that if anything went wrong in days I could bring it back because there was a day warranty Her staff member loaded the appliance in my van and kinda shoved it in as he didn't have his partner to help himI couldn't help, as I have an injury She told me it would be fine It did not work well on the first tryI went to return it the next day (hour drive away) and she told her staff member that it was my fault it was broken and advised him to lock us out of the building unless we agreed to let her fix itI wanted a refund and to speak to her- she refused and blamed it on me again, for the way it was loadedShe would only talk through her staff member and would not talk to us or hear our story or to resolve the issue

One of the easiest shopping experiences of my lifeThe sales man was super helpful and super friendlyI got a great washer and dryer for a great priceThe only negative was the delivery guys but I think that may have been down to timing and weatherLong story short if I ever need another appliance I will go back againThanks Adam for making it a great experience

BEWARE, plenty of other options out there, please reconsider. We purchased many appliances including an oven. We were told at the time of buying that everything was tested and that if anything went wrong in 30 days they would repair the appliances with the exception of stove clocks. While the stove top did work, the oven component did not. On the phone she said that it was not plugged in a plug with the right voltage, then indicated it was the breaker. When told that this was unlikely she hung off the phone abruptly. Called her back several times and she did not pick up the phone. Left her message asking to reply which she never did. Contacted an electrician and it turned out that there was two fuses missing. Perhaps they never tested that stove in the 1st place or intended to replace fuses and forgot to put them back in. Either way, the Wise Shop showed poor customer service (never called us back) and did not send anyone to repair the defective stove as promised under warranty.

I bought a chair and footstool from them at a very reasonable price, couldn't find anyone to pick it up so they delivered it to me for an extyra $40.00. I got a genuine leather chair and footstool in great condition for only $165.00 including the cost of delivery. where else does that happen? NOWHERE. A very happy customer.

NEVER EVER BUY ANYTHING FROM HERE!! BUYER BEWARE, [redacted] AND LIARS!

So im going to make this short, as I dont want to waste any more time on these jokers.
I met with them a month and a half before we were set to move. Made a deal for over 2k in appliances to pick up appliances when we moved. Made a down payment, made arramgements to make future payments and left. This is where trouble began. After missing my payment deadline, I get a nasty rude phonecall from the "owner" who demands I get down there asap and pay way over the agreed upon amount. After explaining the deal I made with her employee, she threatens to fire him and still demands I pay, or shes keeping my deposit. So I go down. I pay what I can, and make arramgements to pay the balance in two more payments. Not even a weekend goes by and shes calling demanding I pay the remaining balance, in full, or their keeping a percentage of my deposit or giving me a credit. Horrible experience, never going back!!

One of the easiest shopping experiences of my life. The sales man was super helpful and super friendly. I got a great washer and dryer for a great price. The only negative was the delivery guys but I think that may have been down to timing and weather. Long story short if I ever need another appliance I will go back again. Thanks Adam for making it a great experience.

It is with heartfelt sincerity that I warn people to BEWARE of this establishment.

It was the most unpleasant experience I've had with a business.

I bought an appliance from this company. She, [redacted], told me at the time of buying that if anything went wrong in 30 days I could bring it back because there was a 30 day warranty. Her staff member loaded the appliance in my van and kinda shoved it in as he didn't have his partner to help him. I couldn't help, as I have an injury. She told me it would be fine.

It did not work well on the first try. I went to return it the next day (2 hour drive away) and she told her staff member that it was my fault it was broken and advised him to lock us out of the building unless we agreed to let her fix it. I wanted a refund and to speak to her- she refused and blamed it on me again, for the way it was loaded. She would only talk through her staff member and would not talk to us or hear our story or to resolve the issue.

I bought a wonderful table set and mates bed here and the quality was top of the line. The prices were way below half of new , the staff was friendly, and they gave me fair and fast delivery to my home.
Courteous, Affordable, Great hours too. Stop here you will be Amazed.

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