Initial Business Response / [redacted] (1000, 10, 2016/07/12) */ Revdex.com of Northern Indiana Attn: [redacted] [redacted] Fort Wayne, IN XXXXX RE: Case [redacted] Dear [redacted] This letter is in response to a complaint dated June 7, regarding [redacted] , a former resident of The Residences of Merrillville Lakes in her complaint, Ms [redacted] states that she lived in her apartrrsent for months and that she did not agree with the [redacted] that was charged for "Added Rent"Page 1, Paragraph of the Lease Agreement clearly states that: "In the event that the Lessee occupied the Leased Premises for less than thirty-seven (37) months, Lessee shall pay Lesser, prior to the termination of this Lease, and in addition to the rent hereunder, a one-time additional rental charge ("Added Rent"), as follows: Length of Occupancv Bedroom Bedroom Less than Months [redacted] thru months [redacted] 2S thru months [redacted] • The lease was signed by [redacted] on March 11, and a copy is attachedHer length of occupancy fell in the range for which she was charged appropriately Please feel free to contact the Leasing Office at (XXX) XXX-XXXX if you have any questions or require additional information, Respectfully, [redacted] Property Manager Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/07/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) The added rent runs into the 37th month which means you must stay an additional monthIf you stay, you are obligated to pay to raised rental rate for the new period and in addition to that, you must pay an additional [redacted] a month because you are on a month-to-month lease It is a way for them to squeeze the last bit of money from the renterIt's dishonestIt's not explained at lease signing
Initial Business Response /* (1000, 10, 2016/07/12) */
Revdex.com of Northern Indiana Attn: [redacted]
4011 [redacted]
Fort Wayne, IN XXXXX
RE: Case [redacted] Dear [redacted]
This letter is in response to a complaint dated June 7, 2.016 regarding [redacted], a former resident of The...
Residences of Merrillville Lakes.
in her complaint, Ms. [redacted] states that she lived in her apartrrsent for 36 months and that she did not agree with the [redacted] that was charged for "Added Rent". Page 1, Paragraph 2 of the Lease Agreement clearly states that: "In the event that the Lessee occupied the Leased Premises for less than thirty-seven (37) months, Lessee shall pay Lesser, prior to the termination of this Lease, and in addition to the rent hereunder, a one-time additional rental charge ("Added Rent"), as follows:
Length of Occupancv 1 Bedroom 2 Bedroom
Less than 13 Months [redacted]
13 thru 24 months [redacted]
2S thru 36 months [redacted]
•
The lease was signed by [redacted] on March 11, 2014 and a copy is attached. Her length of occupancy fell in the range for which she was charged appropriately.
Please feel free to contact the Leasing Office at (XXX) XXX-XXXX if you have any questions or require additional information,
Respectfully,
[redacted] Property Manager
Initial Consumer Rebuttal /* (3000, 12, 2016/07/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The added rent runs into the 37th month which means you must stay an additional month. If you stay, you are obligated to pay to raised rental rate for the new period and in addition to that, you must pay an additional [redacted] a month because you are on a month-to-month lease.
It is a way for them to squeeze the last bit of money from the renter. It's dishonest. It's not explained at lease signing.
I am rejecting this response because:
This is not this is not what the complaint was about. Please see the original complaint. Obviously, Residences of Merrillville Lakes did not even read the complaint. This is very...
unprofessional and unacceptable. Thank you you for your attention to this matter. [redacted]
Initial Business Response / [redacted] (1000, 10, 2016/07/12) */ Revdex.com of Northern Indiana Attn: [redacted] [redacted] Fort Wayne, IN XXXXX RE: Case [redacted] Dear [redacted] This letter is in response to a complaint dated June 7, regarding [redacted] , a former resident of The Residences of Merrillville Lakes in her complaint, Ms [redacted] states that she lived in her apartrrsent for months and that she did not agree with the [redacted] that was charged for "Added Rent"Page 1, Paragraph of the Lease Agreement clearly states that: "In the event that the Lessee occupied the Leased Premises for less than thirty-seven (37) months, Lessee shall pay Lesser, prior to the termination of this Lease, and in addition to the rent hereunder, a one-time additional rental charge ("Added Rent"), as follows: Length of Occupancv Bedroom Bedroom Less than Months [redacted] thru months [redacted] 2S thru months [redacted] • The lease was signed by [redacted] on March 11, and a copy is attachedHer length of occupancy fell in the range for which she was charged appropriately Please feel free to contact the Leasing Office at (XXX) XXX-XXXX if you have any questions or require additional information, Respectfully, [redacted] Property Manager Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/07/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) The added rent runs into the 37th month which means you must stay an additional monthIf you stay, you are obligated to pay to raised rental rate for the new period and in addition to that, you must pay an additional [redacted] a month because you are on a month-to-month lease It is a way for them to squeeze the last bit of money from the renterIt's dishonestIt's not explained at lease signing
Initial Business Response /* (1000, 10, 2016/07/12) */
Revdex.com of Northern Indiana Attn: [redacted]
4011 [redacted]
Fort Wayne, IN XXXXX
RE: Case [redacted] Dear [redacted]
This letter is in response to a complaint dated June 7, 2.016 regarding [redacted], a former resident of The...
Residences of Merrillville Lakes.
in her complaint, Ms. [redacted] states that she lived in her apartrrsent for 36 months and that she did not agree with the [redacted] that was charged for "Added Rent". Page 1, Paragraph 2 of the Lease Agreement clearly states that: "In the event that the Lessee occupied the Leased Premises for less than thirty-seven (37) months, Lessee shall pay Lesser, prior to the termination of this Lease, and in addition to the rent hereunder, a one-time additional rental charge ("Added Rent"), as follows:
Length of Occupancv 1 Bedroom 2 Bedroom
Less than 13 Months [redacted]
13 thru 24 months [redacted]
2S thru 36 months [redacted]
•
The lease was signed by [redacted] on March 11, 2014 and a copy is attached. Her length of occupancy fell in the range for which she was charged appropriately.
Please feel free to contact the Leasing Office at (XXX) XXX-XXXX if you have any questions or require additional information,
Respectfully,
[redacted] Property Manager
Initial Consumer Rebuttal /* (3000, 12, 2016/07/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The added rent runs into the 37th month which means you must stay an additional month. If you stay, you are obligated to pay to raised rental rate for the new period and in addition to that, you must pay an additional [redacted] a month because you are on a month-to-month lease.
It is a way for them to squeeze the last bit of money from the renter. It's dishonest. It's not explained at lease signing.
Tenants security deposit was returned in a timely manner.
I am rejecting this response because:
This is not this is not what the complaint was about. Please see the original complaint. Obviously, Residences of Merrillville Lakes did not even read the complaint. This is very...
unprofessional and unacceptable. Thank you you for your attention to this matter. [redacted]