The Retina Group

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me They have updated their records, and this was handledThank you Regards, [redacted]

From: [redacted] < [redacted] @rgw.com>Date: Mon, Dec 7, at 5:PMSubject: Re: The Retina Group of Washington Complaint [redacted] ( [redacted] )To: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org> [redacted] ,Pardon my delay, but I wanted to finalize my findings with you [redacted] did present to our office as indicated in the letterDrD [redacted] authorized a discounted fee as she indicated within her letterThere was a slight delay with the adjustment made to her account, but as of November 19, when she rang our office her balance has been made zero as indicated by DrD***.We apologize for our error and hope to be of assistance to [redacted] in the future.Thanks for giving us the opportunity to assist with this issue.Courtney The Retina Group of Washington [redacted] Director of Operations The Retina Group of Washington

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. They have updated their records, and this was handledThank you
Regards,
*** ***

From: [redacted] <[redacted]@rgw.com>Date: Mon, Dec 7, 2015 at 5:23 PMSubject: Re: The Retina Group of Washington Complaint [redacted] ([redacted])To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>[redacted],Pardon my delay, but I wanted to finalize my findings with you. [redacted] did...

present to our office as indicated in the letter. Dr. D[redacted] authorized a discounted fee as she indicated within her letter. There was a slight delay with the adjustment made to her account, but as of November 19, 2015 when she rang our office her balance has been made zero as indicated by Dr. D[redacted].We apologize for our error and hope to be of assistance to [redacted] in the future.Thanks for giving us the opportunity to assist with this issue.Courtney The Retina Group of Washington [redacted]Director of Operations The Retina Group of Washington

From: [redacted] <[redacted]@rgw.com>Date: Mon, Dec 7, 2015 at 5:23 PMSubject: Re: The Retina Group of Washington Complaint [redacted] ([redacted])To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>
[redacted],Pardon my delay, but I wanted to finalize my...

findings with you. [redacted] did present to our office as indicated in the letter. Dr. D[redacted] authorized a discounted fee as she indicated within her letter. There was a slight delay with the adjustment made to her account, but as of November 19, 2015 when she rang our office her balance has been made zero as indicated by Dr. D[redacted].We apologize for our error and hope to be of assistance to [redacted] in the future.Thanks for giving us the opportunity to assist with this issue.Courtney The Retina Group of Washington [redacted]Director of Operations The Retina Group of Washington

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  
They have updated their records, and this was handled. Thank you.
Regards,
[redacted]