The Ridge at McClellan Apartments Reviews (1)
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The Ridge at McClellan Apartments Rating
Description: Apartments
Address: 500 Polk St Ste 144, Houston, California, United States, 46143-1629
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Review: I moved in to The Ridge at McClellan Apartments on 1/10/2014 with my 7 year old son. On 1/23/2014 I had 4 individuals trying to open my door at 2:30 am, the police was called, a report was filled. I didn't feel safe to live there no longer. I returned the keys and did a moving out inspection with a promise that I was going to get $268.26 back from my $566 deposit that I paid when I moved in. I didn't hear from them, no response from my e-mails, telephone calls and fax.Desired Settlement: I want my refund of $268.26
Business
Response:
I received notification of complaint #9[redacted] on March 13, 2014. In regards to
the complaint placed by [redacted], [redacted] was in a legal binding agreement
with The Ridge at McClellan. She failed to fulfill the terms of her rental
agreement and vacated the apartment without proper notice, or paying the fees
associated with doing so. She currently has a balance due. [redacted] contacted me
on 02/04/14 and was responded to within 24 hours, notifying her of her
obligations under the contract that she signed. [redacted] was also offered
alternative living arrangements, which she declined to accept. Please let me
know if you have any further questions.
Consumer
Response:
I am rejecting this response because: They are lying. I vacate the apartment due a safety issue on 1/23/14 at 2am when 4 guys attempted to boke in my apartment. I left the unit with the police officers at 2:45 am on 1/23/14. I notified the Complex that same morning as soon the office opened at 9am. I gave them the keys back and sent a notice of vacate. I did a move out walk in and let them know I wasn't coming back to live there. I lived there for 13 days.