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The Ridge at McClellan Apartments

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The Ridge at McClellan Apartments Reviews (1)

Review: I moved in to The Ridge at McClellan Apartments on 1/10/2014 with my 7 year old son. On 1/23/2014 I had 4 individuals trying to open my door at 2:30 am, the police was called, a report was filled. I didn't feel safe to live there no longer. I returned the keys and did a moving out inspection with a promise that I was going to get $268.26 back from my $566 deposit that I paid when I moved in. I didn't hear from them, no response from my e-mails, telephone calls and fax.Desired Settlement: I want my refund of $268.26

Business

Response:

I received notification of complaint #9[redacted] on March 13, 2014. In regards to

the complaint placed by [redacted], [redacted] was in a legal binding agreement

with The Ridge at McClellan. She failed to fulfill the terms of her rental

agreement and vacated the apartment without proper notice, or paying the fees

associated with doing so. She currently has a balance due. [redacted] contacted me

on 02/04/14 and was responded to within 24 hours, notifying her of her

obligations under the contract that she signed. [redacted] was also offered

alternative living arrangements, which she declined to accept. Please let me

know if you have any further questions.

Consumer

Response:

I am rejecting this response because: They are lying. I vacate the apartment due a safety issue on 1/23/14 at 2am when 4 guys attempted to boke in my apartment. I left the unit with the police officers at 2:45 am on 1/23/14. I notified the Complex that same morning as soon the office opened at 9am. I gave them the keys back and sent a notice of vacate. I did a move out walk in and let them know I wasn't coming back to live there. I lived there for 13 days.

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Description: Apartments

Address: 500 Polk St Ste 144, Houston, California, United States, 46143-1629

Phone:

800282 0 0
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