The Riviera Tanning Spa Corporate Office

Complaint: [redacted] I am rejecting this response because: I cannot confirm whether my contract has this language, as when I requested a copy of my signed contract from the business I was told that it was in storage and couldn't be located What I CAN confirm is that the notices were not on display for the time periods that are stated and I was not notified by email or mail of any changesThe store closing signage was on display for less than two weeks before the store closed I am happy to have no further contact with this business and encourage any/all other patrons to look elsewhere for their tanning needs Sincerely, [redacted]

***See Attached***

Initial Business Response /* (1000, 5, 2015/12/16) */
Ms*** purchased a membership in March with a requirement to fulfill a minimum of monthsSeptember 01, would have been the final draftThe September draft was rejected for insufficient funds, so the account was unable to be
terminated for October 01, In October, the months of October and September (with late fee for September) were draftedNovember and December months were stopped by the customerI can refund the October payment of $via check and mail to *** ** *** *** in *** if this is agreeable
Initial Consumer Rebuttal /* (2000, 7, 2015/12/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This will be fine with meAt least this will compensate me for the fees that the bank has charged me for having to have stop payments put on them

Complaint: [redacted]
I am rejecting this response because: I cannot confirm whether my contract has this language, as when I requested a copy of my signed contract from the business I was told that it was in storage and couldn't be located.  What I CAN confirm is that the notices were not...

on display for the time periods that are stated and I was not notified by email or mail of any changes. The store closing signage was on display for less than two weeks before the store closed.  I am happy to have no further contact with this business and encourage any/all other patrons to look elsewhere for their tanning needs.
Sincerely,
[redacted]

[redacted]See Attached[redacted]