Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This is factually not trueI asked for my membership to be frozen for the month of February at the end of JanuaryThis was not doneI then complained about the matterDora responded and said she was assuming my complaint was also the end of my membershipI called her and confirmed my wife and I both wanted our memberships cancelled Then in April and may we were sent bills again after requesting our memberships be cancelledDora's answer was "no"This is a hostage situationWe have made it clear since the last week of January we no longer wanted to Pr would attend this gym and wanted our memberships cancelledIf you read ***,you can see we are not the first people this gym had tried to take advantage of
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:At this time, I have not been contacted by the Rock Health & Fitness Club regarding complaint ID ***As long as they remove my billing information from their records and never attempt to bill me for anything ever again,
I am satisfied not having contact with themThank you.Sincerely,*** ***
[redacted] has a balance of $360 for personal training sessions that he received but did not pay for. He requested to put his account on freeze for the month of March which we...
accomodated him. He stated that after his freeze he was going to come in and cancel his account. Justin never came in to cancel account. According to his contract a 30 day notice must be submitted at the The Rock Health and Fitness with the surrender of his membership card. If needed we can provide a copy of his contract. Thank You
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This is factually not trueI asked for my membership to be frozen for the month of February at the end of JanuaryThis was not doneI then complained about the matterDora responded and said she was assuming my complaint was also the end of my membershipI called her and confirmed my wife and I both wanted our memberships cancelled Then in April and may we were sent bills again after requesting our memberships be cancelledDora's answer was "no"This is a hostage situationWe have made it clear since the last week of January we no longer wanted to Pr would attend this gym and wanted our memberships cancelledIf you read ***,you can see we are not the first people this gym had tried to take advantage of
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:At this time, I have not been contacted by the Rock Health & Fitness Club regarding complaint ID ***As long as they remove my billing information from their records and never attempt to bill me for anything ever again,
I am satisfied not having contact with themThank you.Sincerely,*** ***
[redacted] has a balance of $360 for personal training sessions that he received but did not pay for. He requested to put his account on freeze for the month of March which we...
accomodated him. He stated that after his freeze he was going to come in and cancel his account. Justin never came in to cancel account. According to his contract a 30 day notice must be submitted at the The Rock Health and Fitness with the surrender of his membership card. If needed we can provide a copy of his contract. Thank You