The Roof NY Reviews (4)
View Photos
The Roof NY Rating
Address: 124 West 57th Street, 29th Floor, New York, New York, United States, 10019
Phone: |
Show more...
|
Web: |
|
Add contact information for The Roof NY
Add new contacts
Address: 124 West 57th Street, 29th Floor, New York, New York, United States, 10019
Phone: |
Show more...
|
Web: |
|
Add contact information for The Roof NY
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I reject this offerThere were over people with me that night some of which were friends of friends and it is nearly impossible to gather every single receipt from everyone to prove that drinks where purchased from the barCash or credit it is simply impossiblePlease see attached additional receipts that were recently sent to me yet again proving drinks were purchased from the barThe fact that the roof has agreed to refund me the sum total of the receipts previously provided shows that they do agree they are at faultThe fact also remains that I did not agree in no shape or form to a beverage minimumAccording to the roofs website a contract is needed and singed to secure a couch with a beverage minimum prior to arrivalPlease provide such contractI demand a full refund for monies owedIf the roof refuses I shall file a claim in small claims court .
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I reject this offerThere were over people with me that night some of which were friends of friends and it is nearly impossible to gather every single receipt from everyone to prove that drinks where purchased from the barCash or credit it is simply impossiblePlease see attached additional receipts that were recently sent to me yet again proving drinks were purchased from the barThe fact that the roof has agreed to refund me the sum total of the receipts previously provided shows that they do agree they are at faultThe fact also remains that I did not agree in no shape or form to a beverage minimumAccording to the roofs website a contract is needed and singed to secure a couch with a beverage minimum prior to arrivalPlease provide such contractI demand a full refund for monies owedIf the roof refuses I shall file a claim in small claims court .
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
On Friday evening, June ***, the guest agreed to a $1,beverage minimum in order to secure a couch area on the patio at our establishmentShe had guests coming and wanted to guarantee their
entryHer party began ordering drinks at 7:24pm as the check states, and closed out at 12:24amWhen closing out her tab, she only wanted to pay for the drinks that were ordered, $752, instead of the $1,which was previously agreed uponIn a gesture of good faith we are willing to credit her the difference of the beverage minimum agreed upon, and the drinks that were ordered by her group totaling a credit $Thank you, GM
On Friday evening, June [redacted], the guest agreed to a $1,000 beverage minimum in order to secure a couch area on the patio at our establishment. She had guests coming and wanted to guarantee their entry. Her party began ordering drinks at 7:24pm as the check states, and closed out at 12:24am. When...
closing out her tab, she only wanted to pay for the drinks that were ordered, $752, instead of the $1,000 which was previously agreed upon. In a gesture of good faith we are willing to credit her the difference of the beverage minimum agreed upon, and the drinks that were ordered by her group totaling a credit $248. Thank you, GM