The Ruidoso News

Ms***, Good afternoonI have spoken with our Circulation Manager MrG*** and he explained this situation to meThe customer short paid for their subscriptionOur rates had changed and they paid according to the old ratesThis was explained to Mr*** when he spoke to Mr
G***We agreed this one time to extend his subscription but explained that for future subscriptions he would need to pay according to the new rates Mr*** should be receiving his paper this weekPlease let me know if there is anything else we can do to assist you. James G***Office Administrator*** *** *** ***

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason if he complaint will be closed Administratively Resolved]