The Rushes Resort

Mr [redacted] filed for bankruptcy on April 17, The court finalized the claim on October 28, 2016.? We sent Mr [redacted] a letter on February 25, to his address of record.? In that letter we informed him that he still owned the timeshare estate after the bankruptcy procedure.? We then sent another letter to him on May 26, offering for him to deed back to the resort his ownership interest by signing a quit claim deed.? He failed to act on that offer.? On January 19, we sent a lien notice letter to Mr***,, since he has not paid any annual maintenance fees since 2007.? Until Mr [redacted] pays his annual obligation to the resort for his annual maintenance fees, he will not be given the opportunity to select his annual occupancy week.Therefore, If he is still interested, ? we will leave as an option the ability for him to sign a deed transferring the property back to the resort one last time[redacted] General Manager1-920-839-ext

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Mr*** refers to a October 28th date of resolution from a court, resolution of what? It has been many many years that I have not even received the paperwork to select a week of vacation for the upcoming year due to back monies owed. I offered to make a settlement with the Association but Mr*** rejected it. I offered to give back the vacation week when I spoke with him earlier this year, he told me they didn't want the week. Approximately six months or so ago I spoke with an employee of the Rushes names "***", I asked if my selection paperwork was sent out, *** informed me that I didn't receive the paperwork because I owed previous years. In the last ten months I received other paperwork from the Rushes that the week that was selected for me for had been rented and there was a positive balance from the week. Where is the deduction and the total from that year, once again I was not given a selection for that year but I have been made responsible for the fee associated with same. Exactly what is the problem with treating me that same as the other owners? I don't know how you can access fees for a week's vacation when you don't send out options of choice and the billing for the same. Mr*** was extremely unwilling to work with me in resolving the situation when we last spoke. I informed him that I would rather not hire an attorney, he told to go hire one. The Rushes are using the legal system to hold me accountable yet they have not allowed or afforded me the opportunity to get back on track with them for many years. Reasonableness would be a component to negotiate the issue.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Mr *** has signed the deed of the property back to the resort, this is Resolved

Mr *** has signed the deed of the property back to the resort, this is Resolved

Mr*** filed for bankruptcy on April 17, The court finalized the claim on October 28, 2016.? We sent Mr*** a letter on February 25, to his address of record.? In that letter we informed him that he still owned the timeshare estate after the bankruptcy procedure.? We
then sent another letter to him on May 26, offering for him to deed back to the resort his ownership interest by signing a quit claim deed.? He failed to act on that offer.? On January 19, we sent a lien notice letter to Mr***,, since he has not paid any annual maintenance fees since 2007.? Until Mr*** pays his annual obligation to the resort for his annual maintenance fees, he will not be given the opportunity to select his annual occupancy week.Therefore, If he is still interested, ? we will leave as an option the ability for him to sign a deed transferring the property back to the resort one last time.*** ***
General Manager1-920-839-ext

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Mr. [redacted] refers to a October 28th date of resolution from a court,  resolution of what?  It has been many many years that I have not even received the paperwork to select a week of vacation for the upcoming year due to back monies owed.  I offered to make a settlement with the Association but Mr. [redacted] rejected it. I offered to give back the vacation week when I spoke with him earlier this year,  he told me they didn't want the week.  Approximately six months or so ago I spoke with an employee of the Rushes names "[redacted]",  I asked if my 2017 selection paperwork was sent out,  [redacted] informed me that I didn't receive the paperwork because I owed previous years.  In the last ten months I received other paperwork from the Rushes that the week that was selected for me for 2016 had been rented and there was a positive balance from the week.  Where is the deduction and the total from that year,  once again I was not given a selection for that year but I have been made responsible for the fee associated with same.  Exactly what is the problem with treating me that same as the other owners?  I don't know how you can access fees for a week's vacation when you don't send out options of choice and the billing for the same.  Mr. [redacted] was extremely unwilling to work with me in resolving the situation when we last spoke.  I informed him that I would rather not hire an attorney,  he told to go hire one.  The Rushes are using the legal system to hold me accountable yet they have not allowed or afforded me the opportunity to get back on track with them for many years.  Reasonableness would be a component to negotiate the issue. 
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

Mr. [redacted] filed for bankruptcy on April 17, 2008.. The court finalized the claim on October 28, 2016.  We sent Mr. [redacted] a letter on February 25, 2010 to his address of record.  In that letter we informed him that he still owned the timeshare estate after the bankruptcy procedure.  We...

then sent another letter to him on May 26, 2010 offering for him to deed back to the resort his ownership interest by signing a quit claim deed.  He failed to act on that offer.  On January 19, 2016 we sent a lien notice letter to Mr. [redacted],, since he has not paid any annual maintenance fees since 2007.  Until Mr. [redacted] pays his annual obligation to the resort for his annual maintenance fees, he will not be given the opportunity to select his annual occupancy week.Therefore, If he is still interested,  we will leave as an option the ability for him to sign a deed transferring the property back to the resort one last time.[redacted]
General Manager1-920-839-2730 ext. 131