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The Salon Link

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The Salon Link Reviews (1)

Review: I placed an online order with Salon Link on 7/27/Order Confirmation # [redacted]Payment by Check in the amt of $As of 8/27, my check has cleared my bankI have left numerous voicemails and emails checking the status of my order this week with no RESPONSEThis is terrible customer service!!Desired Settlement: Send my product that I have paid for
Business
Response:
From: The Salon Link <[redacted]>
Date: Tue, Sep 9, at 10:AM
Subject: ID # [redacted]
To: [email protected]
Hello [redacted],
I am in receipt of a letter from your organization regarding a complaint from [redacted]
This customer received her items from us on 09/02/USPS information below to confirm delivery
[redacted] opted to pay by checkWe hold orders for at least weeks to be sure the check has clearedAlthough she stated the cleck cleared, that is not proof to us
When we were assured payment had cleared, we shipped her itemsYou may want to advize [redacted] that if she intends to purchase online she should use a credit card, that would shurly expedite her order
Tracking Number: [redacted]
alert
On Time
Expected Delivery Day: Tuesday, September 2,
Your item was delivered at 10:am on September 2, in [redacted]
Product & Tracking Information
Postal Product:
Priority Mail 2-Day™
Features:
$insurance included
USPS Tracking™
Date & Time
Status of Item
Location
September 2,10:am
Delivered
Thank You,
The Salon Link

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Description: Beauty Supplies & Equipment

Address: P.O. Box 93, Coopersburg, Pennsylvania, United States, 18036

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