Sign in

The Scent Works

Sharing is caring! Have something to share about The Scent Works? Use RevDex to write a review
Reviews The Scent Works

The Scent Works Reviews (4)

They will not complete my order, will not answer my calls, will not return my calls or email, and will not refund my money.I ordered a fragrance on September 5. I waited a couple of weeks and did not get my order which usually takes about a week. I called and was told that it was made wrong and would soon be in and would then be shipped out. Okay, no problem. So I waited for that time and it passed with no delivery. I have since been trying to get a hold of them via phone calls and email with no luck. They will not return my calls after leaving messages or my emails. I don't know what else to do. I am very nice on the phone when I call so I am not sure why this is happening. I have even asked them to just let me know what is going on. I would have waited for the order but now I just would like my money back. I would appreciate any help that I could get. Thank you.Desired SettlementI would just like to get the money for the product and shipping that I have already paid for but didn't receive.

Placed an order (XXXXX) July 10,2013. They notified me back order until August 13,2013. I have not received the order and no response to email or callPlaced an order (XXXXX) July 10,2013. They notified me of back order until August 13,2013. Having not received the merchandise by Sept 1 2013 I tried to call numerous times leaving a message each time and no return emails or calls. I payed with [redacted] so I contacted them for a refund ,because it had been past 45 days from the initial order they couldnt help me.Desired SettlementRefund of $541.85

Never received [redacted] I ordered. Supplier is not responding to my emails.Where's my refund Scentworks? On December 3rd, I ordered a [redacted] 8 oz from you. I had a customer waiting on that and I lost that order because of your nondelivery. Yes I am upset. I am demanding that you immediately refund me. I want my money back! It's been 21 days since I ordered,and you are not responding to my emails. This is ** customer service! Give me my money back immediately!Desired SettlementREFUND or I will proceed to small claims court in North Carolina and report the matter to the district attorney in your state!

I ordered two fragrance oils for soap making from The Scent Works on 8/23/2013. The total order was for 92.35. The two oils ordered were: Green Irish Tweed and Cedarwood & Mint. I received the Green Irish Tweed but never received the Cedarwood & Mint. The oil not received was for $45.00. I have emailed them many times with no answer and telephoned also. I have only been able to talk to one person and the rest of the times left messages. The person who I talked to could not give me any information. They are not known for customer service. I want a refund of the $45.00 so that I can take my business elsewhere. BUYER BEWARE!Product_Or_Service: Cedarwood & Mint Fragrance OilOrder_Number: XXXXXDesired SettlementRefund to my paypal account.

Check fields!

Write a review of The Scent Works

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

The Scent Works Rating

Overall satisfaction rating

Description: Skin Care Suppliers

Address: PO Box 41481, Raleigh, North Carolina, United States, 27629-1481

Web:

store.scent-works.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with The Scent Works, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for The Scent Works

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated