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The Stereo Shop

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The Stereo Shop Reviews (2)

I had previously had work done at the store on a stereo and speakers The products were under warranty I came back to have them fixed Turned out I had a speaker wire that was broken I asked them how much it would cost to fix They said it would be one hour of work which was $ I agreed However the exceeded the work time by a half hour This wouldn't be that bad except the price difference I had to pay $dollars with tax I needed the work done, but had the given me an honest estimate about the time that it would have taken I would have told them to do it They had been quite busy (working on other cars to be exact), and the technician had to go to the front desk on several occasions A $dollar repair for something I don't need right now was not what not what a college student needs To top it all off, their card reader wouldn't accept my card, so I had to go across the street to withdraw some money (which worked just fine by the way) Based off the other reviews I read that other people have posted, it seems that they would fall in line into what I would expect, although I'm sure that the owner will reply to this and mention how it was "embellished the story to fit a negative review" I understand that things can take longer than they said they would But given the fact that it's $an hour for labor, please be more exact There's a big difference from $to $(tax included) If you had been honest and told me it would take that long, than I would have respectfully declined If you are looking for parts for your car stereo, they will likely have it However, with the variability of their labor estimates, I would look into doing the work yourself

I had previously had work done at the store on a stereo and speakers. The products were under warranty. I came back to have them fixed. Turned out I had a speaker wire that was broken. I asked them how much it would cost to fix. They said it would be one hour of work which was $63. I agreed. However the exceeded the work time by a half hour. This wouldn't be that bad except the price difference. I had to pay $107 dollars with tax. I needed the work done, but had the given me an honest estimate about the time that it would have taken I would have told them to do it. They had been quite busy (working on 3 other cars to be exact), and the technician had to go to the front desk on several occasions. A $107 dollar repair for something I don't need right now was not what not what a college student needs. To top it all off, their card reader wouldn't accept my card, so I had to go across the street to withdraw some money (which worked just fine by the way).
Based off the other reviews I read that other people have posted, it seems that they would fall in line into what I would expect, although I'm sure that the owner will reply to this and mention how it was "embellished the story to fit a negative review". I understand that things can take longer than they said they would. But given the fact that it's $63 an hour for labor, please be more exact. There's a big difference from $63 to $107 (tax included). If you had been honest and told me it would take that long, than I would have respectfully declined.
If you are looking for parts for your car stereo, they will likely have it. However, with the variability of their labor estimates, I would look into doing the work yourself.

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Address: 2633 West Ridge Rd., Rochester, New York, United States, 14626

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