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The Stuff Club

Serving Broward County, Sunrise, Florida, United States, 33326-1228

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Reviews High Risk Behavior/Practices The Stuff Club

The Stuff Club Reviews (%countItem)

I signed up for an account for $99.00 a year fee, and in exchange a $20,000 Credit Line. Did not receive what I paid for, no account and no answers.
*** 24th, 2018 I joined the stuffclub.com with a $99 enrollment fee, a promised creditline of $20,000 to use and also that it would be reported to all 3 credit buerueas and it was not activated. I attempted several calls, and never got my money back or a credit line or account to use. I want a refund or I want what I was promised. Thank you

Desired Outcome

I want my credit line reported!

Paid $99 to join. Promised to report to 3 credit bureaus. They have not reported anything to any bureau.
Paid $99 to join. Promised to report to 3 credit bureaus. I joined 12/12/2017,. They have not reported anything to any bureau. Paid $99 to join. Promised to report to 3 credit bureaus. I joined They have not reported anything to any bureau.I am unable to get in contact with anyone, this is a scam.

Desired Outcome

I would like a full refund. Cancellation of account and agreement not to automatically bill.

Never received Service
I join the stuff club paid using my Navy Federal Credit Card the fee was $99.00 with credit line of 20,000 to report to credit bureaus this never happened. I also made a purchase paid 1/2 upfront and never received my merchandise. I have repeatedly try to contact this company vie email, left messages and no one has returned my calls. they have continued to bill me for products never received. This all started Feb 2018.
***
***@beta.thestuffclub.com
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This application is for our Stuff Club Membership. Membership costs $99 per year. Must be 18. Must be a U.S. Citizen. With your membership, you will be able to shop on our website, and you will be given a $20,000 credit line which will report to the credit bureaus on a monthly basis. We are not a credit repair company, however, our membership is designed to improve your credit-worthiness. Shop with us, and enjoy a new lifestyle with good credit, where new doors will open to you! Thanks for applying.

(PLEASE NOTE: IF YOU ARE ON AN EXTERNAL APP SUCH AS FACEBOOK, YOU MAY NOT SEE THE APPLICATION, BECAUSE IT IS ON A SECURE SERVER. IF YOU CANNOT SEE THE APP BELOW, YOU WILL HAVE TO LEAVE THE APP AND VISIT THE WEBSITE ON YOUR BROWSER)
SECURE CREDIT AND MEMBERSHIP APPLICATION (2)
STEP 1 OF 2

Desired Outcome

Complete REFUND and cancellation of this service never to charge my card AGAIN.

Company fraudulently promises a line of credit for a membership fee and never follows up on the product. I've tried for 8 months to contact.
No product or customer service support given after membership fee was paid.

Desired Outcome

Refund of membership fee

This company is a hwy robber. Do not do business with them. They offer nothing, there is no membership, and the 20,000 dollar credit line is to draw you in. If you paid with credit card, debit or your banking account, you need to close them immediately. They are going to try and bill you again after a year. Spread the word. They are stealing from people. Only people that are trying to rebuild their credit fall prey to this scam. The company address, their emails and phone numbers are a fake.

I purchased a $99 membership and have not had anything report to my credit. I am unable to reach anyone via phone or email.
I purchased a $99 membership in Feb 2018 and have not had anything report to my credit. I am unable to reach anyone via phone or email. I emailed on March 5th and Apr 26th. I have called several times and left voicemails. I also tried to make a purchase on the site and it would not give me an option to pay.

Desired Outcome

Refund of $99 membership fee.

I paid for two subscriptions for both *** and *** to their membership and placed orders. We have never received any product. Although I have called their offices over 19 times and left messages, the only thing you get is an answering machine and no return call. Nothing has ever reported to our credit reports as promised. It seems to be a scam organization. I now see other complaints online also, so I'm not the only person they've taken money from without providing the service promised.

Desired Outcome

Refund Refund or service promised.

PAID FOR ONLINE MEMBERSHIP WITH CREDIT LINE. ACCOUNT NEVER ACTIVATED BY COMPANY AND I RECEIVED NO ASSISTANCE WITH THE ISSUE.

Desired Outcome

Refund I JUST WANT MY MONEY BACK 99$

Stay away, they will rip u off & never report anything to any credit bureau. I didn't even receive the merchandise I ordered, however I continue to receive invoices demanding I make a payment. this has been going on for over 6 months. there should be something in place that stops a company from strong arm robbery!!

TheStuffClub Mislead Me Customers Service Rating is A 0.. I'm Dissatisfied With There Service And I'm Just Wanting My Refund!!

Desired Outcome

Refund 100% Percent Refund

Paid $99 to join. Promised to report to 3 credit bureaus. I joined *** 8, 2018. They have not reported anything to any bureau.
Paid $99 to join. Promised to report to 3 credit bureaus. I joined *** 8, 2018. They have not reported anything to any bureau.

Desired Outcome

I would like a full refund. Cancellation of account and agreement not to automatically bill.

These people are scam artists, stay far away. Stole $99.00 from me and never did anything that was advertised.

the stuff club fool me to believe if I paid $85.00 to join they will give me a 20.000 credit limit also every time I tried to order on their web site it want let me and they want answer their phone I have call many time but the want return your call

Desired Outcome

Refund do what they agree to do

I paid for the membership of $100.00 and also including paid for partial for merchandise. I have not received no product.
If you cannot provide the product for the services you are providing, I would like my money back. I cannot reach a live person, get anyone via email/FB.

Desired Outcome

I want my money back.

We ordered membership to this club on March 5th 2018 and as of yet has not received any Services. Have attempted many times to reach company.
We paid $99 for two memberships and have not received any services or products ordered. Nothing has reported to our credit report and we cannot reach anyone at this company regardless of how many messages we have left.

Desired Outcome

I would like to receive either a refund or what was promised. A $20,000 line of credit

I paid for two subscriptions for both *** and *** to their membership and placed orders. We have never received any product. Although I have called their offices over 19 times and left messages, the only thing you get is an answering machine and no return call. Nothing has ever reported to our credit reports as promised. It seems to be a scam organization. I now see other complaints online also, so I'm not the only person they've taken money from without providing the service promised.

Desired Outcome

Refund Refund or service promised.

PAID FOR ONLINE MEMBERSHIP WITH CREDIT LINE. ACCOUNT NEVER ACTIVATED BY COMPANY AND I RECEIVED NO ASSISTANCE WITH THE ISSUE.

Desired Outcome

Refund I JUST WANT MY MONEY BACK 99$

They are a scam. They take your $99 and dont report anything to the credit bureaus. Some people report that they haven't even received their orders. Paying $99 for a $20k credit line sounded too good to be true. It turns out.....It is.

This company took my $99 and the price of the product I ordered and dod not deliver anything at all.
This company promises that once you are accepted and the $99 membership fee is paid, you will receive a $20,000 credit line and they will report your payment behavior to Credit Bureaus.

I paid my $99 membership fee and made a purchase. That was on March 2, 2018. It is now April 1, 2018 and I have received nothing.

I have called and called and my calls are not ever answered. I have left voicemails and they go unreturned. I have sent emails and they are ignored. I have messaged using Facebook and those messages are also ignored.

When I post a request to be refunded on their Facebook page, it is immediately deleted.

There is no communication at all.

Desired Outcome

I wish to be refunded the $99 membership fee and for the product I ordered plus shipping.

I PAID 99$ FOR AN ACCOUNT WITH SAID COMPANY I RECEIVED A CONFIRMATION EMAIL WELCOMING ME AS A MEMBER.I CANT SIGN INTO MY ACCOUNT OR GET A RESPONSE.
ON MARCH 23,2018 I SIGNED UP AND PAID THE $99 MEMBERSHIP FEE. I IMMEDIATELY TRIED TO LOG INTO MY ACCOUNT AND WAS TOLD THERE IS NO ACCOUNT ATTACHED TO THIS EMAIL.I EMAILED THEM 8 TIMES WITH NO RESPONSE.I CALLED THEIR OFFICE NUMBER TO NO AVAIL. AND I HAVE BEEN EMAILING AND CALLING EVER SINCE AND HAVE GOTTEN NOWHERE.

Desired Outcome

I WOULD LIKE THE ACCOUNT I PAID FOR TO BE ACTIVATED AND FUNCTIONING.

The Stuff Club Response • Apr 02, 2018

We moved the location of some of our back offices last week and then were closed in observance of Good Friday/Easter and passover. I came in the morning to 15 or 16 frantic emails from Mr. because he is not able to log into our system. He DID receive a welcome email as this is what is used to log in but it appears he set his credentials incorrectly. I am in the process of fixing them but the customer needs to understand that this is a small business and our emails are not monitored in the middle of the night, on holidays or weekends. We will get his log ins corrected with 48 hours.

Customer Response • Apr 05, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
They claim the situation will be fixed I will wait and see.

Customer Response • Apr 09, 2018

THIS IS MY SECOND COMPLAINT THIS COMPANY DOES NOT RESPOND TO CUSTOMERS.THEY RESPONDED TO THE Revdex.com AND CLAIMED I SENT FRANTIC EMAILS COMPLAINING.
I PAID FOR AN ACCOUNT THAT I CANNOT LOG INTO THEY HAVE PROVIDED NO HELP WITH THE ISSUE OR RESPONDED TO ANY EMAILS OR MESSAGES I HAVE SENT. THEY DID RESPOND TO THE Revdex.com AND CLAIMED THEY WOULD RESOLVE THE ISSUE I STILL HAVE NOT RECEIVED AN EMAIL OR CALLBACK. I PURCHASED THE ACCOUNT MARCH 23 2018 I RECEIVED A CONFIRMATION EMAIL WITH RECEIPT NUMBER XXXX-XXXX. WHEN I ATTEMPT TO LOG IN IM TOLD THERE IS NO ACCOUNT ATTACHED TO THIS EMAIL.

I WOULD LIKE CUSTOMER SERVICE TO ACTUALLY CONTACT ME TO RESOLVE MY ISSUE INSTEAD OF ONLY TRYING TO PROTECT THEIR REPUTATION ON THE Revdex.com WEBSITE. THIS ISSUE COULD HAVE BEEN RESOLVED IN ONE DAY.

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Address: Serving Broward County, Sunrise, Florida, United States, 33326-1228

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