The Sugarhouse Barbeque Company, Inc.

It always amazes me how people who live in influential subdivisions always want to bully the little guy. Mr. [redacted] states the water heater was not installed to code. The only change to the water heater code since the house was built is the requirement of an expansion tank, which we installed along...

with the water heater. As for his second claim that we sold him a damaged tank, this is also untrue. This was a brand new water heater right out of the box. The water heater has preformed perfectly. Water heaters have a tank where the water is stored, that is wrapped with insulation, and that is covered with the outer protective jacket. This protective jacket of sheet metal has nothing to do with the functionafity of the water heater. This installation was in the attic. It is possible while getting it up the ladder and over to its position that it might have gotten a dent in the outer jacket. Once again let me state this has nothing to do with the functionality of the heater. This is not equivalent to purchasing scratched furniture or say a refrigerator. This is a water heater in an attic that is functioning perfectly. Included please find attached a copy of this invoice. The front page is the proposal that gives the size of the water heater to be replaced, and the addition of the required expansion tank. Mr. [redacted] initialed this, authorizing the work. The back page is the collection page. At the bottom of the page is the acceptance of work preformed. Mr. [redacted] has signed his name here. I feel that we have fulfilled our obligation to Mr. [redacted]. If I can be any further assistance in this matter please feel free to contact me at [redacted]. God bless and remember, I can do all things in God who strengthens me.Sincerely,[redacted]

Revdex.com:Though I accept the gentlemans response it would not have been necessary if multiple emails and phone callswere responded to. You basically ignored my requestIt always amazes me that people who quote bible verses are the biggest hypocrites on the planet. An honorable 'man of god' would have made a simple call. God would be ashamed of you. This has nothing to do with bullying. It has everything to do with being and acting honorably. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]