It always amazes me how people who live in influential subdivisions always want to bully the little guyMr [redacted] states the water heater was not installed to codeThe only change to the water heater code since the house was built is the requirement of an expansion tank, which we installed along with the water heaterAs for his second claim that we sold him a damaged tank, this is also untrueThis was a brand new water heater right out of the boxThe water heater has preformed perfectlyWater heaters have a tank where the water is stored, that is wrapped with insulation, and that is covered with the outer protective jacketThis protective jacket of sheet metal has nothing to do with the functionafity of the water heaterThis installation was in the atticIt is possible while getting it up the ladder and over to its position that it might have gotten a dent in the outer jacketOnce again let me state this has nothing to do with the functionality of the heaterThis is not equivalent to purchasing scratched furniture or say a refrigeratorThis is a water heater in an attic that is functioning perfectlyIncluded please find attached a copy of this invoiceThe front page is the proposal that gives the size of the water heater to be replaced, and the addition of the required expansion tankMr [redacted] initialed this, authorizing the workThe back page is the collection pageAt the bottom of the page is the acceptance of work preformedMr [redacted] has signed his name hereI feel that we have fulfilled our obligation to Mr [redacted] If I can be any further assistance in this matter please feel free to contact me at [redacted] God bless and remember, I can do all things in God who strengthens me.Sincerely, [redacted]
It always amazes me how people who live in influential subdivisions always want to bully the little guyMr [redacted] states the water heater was not installed to codeThe only change to the water heater code since the house was built is the requirement of an expansion tank, which we installed along with the water heaterAs for his second claim that we sold him a damaged tank, this is also untrueThis was a brand new water heater right out of the boxThe water heater has preformed perfectlyWater heaters have a tank where the water is stored, that is wrapped with insulation, and that is covered with the outer protective jacketThis protective jacket of sheet metal has nothing to do with the functionafity of the water heaterThis installation was in the atticIt is possible while getting it up the ladder and over to its position that it might have gotten a dent in the outer jacketOnce again let me state this has nothing to do with the functionality of the heaterThis is not equivalent to purchasing scratched furniture or say a refrigeratorThis is a water heater in an attic that is functioning perfectlyIncluded please find attached a copy of this invoiceThe front page is the proposal that gives the size of the water heater to be replaced, and the addition of the required expansion tankMr [redacted] initialed this, authorizing the workThe back page is the collection pageAt the bottom of the page is the acceptance of work preformedMr [redacted] has signed his name hereI feel that we have fulfilled our obligation to Mr [redacted] If I can be any further assistance in this matter please feel free to contact me at [redacted] God bless and remember, I can do all things in God who strengthens me.Sincerely, [redacted]