The Tax Experts Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Okay, his response is a complete fabricationI retained his services to contact IRS mainly, not do my taxesAfter almost two weeks of rare responses, no information or proof he did anything, having to wait or go to his office times for returns, which were not done corectlyHe text me on OCt 11th, stating thank you for coming in to sign returns, I will send out after you make next payment, which was not due for daysI asked him to please show proof several times daily he contacted IRS and State about my tax lein, no response but are you sending money, are you bringing moneyI finally said ok I will bring money but I need proofNo response once again, and yet he is telling you he sent certified mailWell he never showed me or told me that and in fact said opposite and said he wasn't sending until I paidI said many times, please give me my paperwork back and my moneyNO RESPONSE on the subject, I found out from State he never contacted them and because of things I sent they gave me a stay so I can file my taxes and not worry about a levyThis is something he advertises he does in hours of first payment, lie and he would never respondI have over emails and calls over two weeks, with never one response or any information, but wanting money or me to come to his office over the returns whcih are so incomplete and not my main concern, as I explained to him times, it was my leinAlso, he is just s complete con man and liar, on the 17th he sent this email and response to you and I after I said I want my money back, my paperwork and nothing to do with you at this point and showed him what I filed with youHe then came up with this complete fabrication as a con artist would, how he did things he didn't and he he is out the moneyAlso, he advertises things and people on his website that are not trueHe is a one man show, but presents himself as a big firmHis customer recommendation are as well Regards, [redacted]

We hired [redacted] in August of to resolve a old tax problem that two other tax preparers took the money and and did not resolve the problem We made sure [redacted] knew all these problems before he took on this case He said it was a simple fix and that all the money that was garnished from bank account and social security would be reimbursed with a matter of weeks He filed the amendment and was told he sent it to the wrong office (like times) Then he said that if we paid $per month til this taken care of we would have no problems We have been paying the monthly money now for approxmonths There is still no closure on the return We recently found out he never filed the form So the state that we filed our taxes that year was calling us, we tried explaining that we had a tax man for this He lied to us and said he took care of that months ago When we questioned him on it and pressured him on other matters pertaining to this matter he gave us a phone number for a tax advocate and said he couldn't be of help to us any longer He left us in worse shape because now it is 20months later and both state and federal are on the gun to get this matter cleared up Do not use this man He is trying to be to impressive with his good looks , his french accent, and his own wealth to take care of average Joe

The Tax Experts Group has agree to filed missing tax returns and to negotiate a payment plan in a Service Agreement dated October 1st The Tax Experts Group filed years of tax returns on 10/14/as proven by USPS certified mail receiptThe Tax Experts Group has filed to the Franchise Tax
Board and to the IRS tax returns in two weeks which is totally remarkable, and exceed any reasonable expectation
Payment due for these tax returns was $2,payable by an initial retainer of $and by monthly installment of $due on October 15th, November 15th, December 15th, January 15th
Customer has decided not to pay the November 15th payment and to handle his case himselfHe has contacted directly the Franchise Tax Board and negotiated a days collection hold and intend to do the same with the IRSThe Tax Experts Group has accepted to forgo the unpaid $2,balance owed
On November 17 The Tax Experts Group notified the client that as per his request, the service has been terminated for non payment of a balance due of $2,This case has been resolved in a timely manner and client has benefited of a $2,debt forgivenessThe Tax Experts group has provided outstanding service in a timely manner and has lost $2,for non payment for service renderedCase closed
*** *** EA MBA

We request that you consider this case as closed and resolved.
 
We have made available to taxpayer ALL his tax returns and paperwork to, equivalent to $2,500 worth of work. This includes copies of the receipts of certified mail that he accused we never filed to the state and IRS showing proof that they were mailed on 10/14/15.   
ALL the tax returns are sitting at the receptionist desk at our Irvine office and he has been notified it's available for him to pick up.... his response was that he is out of town. 
 
The $500 retainer initially paid, did not nearly cover the amount of work that we completed and he defaulted on the 2nd payment due reference on the payment plan he agreed to on our service agreement.  We have accepted to take a $2,000 loss on this file.
 
We consider this file as closed and the previous allegation without any merit.  For example, he accused us of preparing several tax returns, of modifying and signing the tax returns and of not mailing the tax returns.  He only came to the office for one meeting, and a second time to sign the tax returns.  In order for the IRS or the State to remove tax liens we needed to file all missing tax returns.  We did $2,500 of work on a $500 retainer and had to do 5 years of back tax returns.  ALL tax returns have been signed by the taxpayer himself and we certified mailed (see attached) everything to the IRS and the State on 10/14/14 even without his 2nd payment due.  The amount of work we did far exceeded the amount of money he paid us and he continued to say he was bringing his 2nd payment to the office, which he NEVER did. 
 
Please confirm this case is resolved and closed.  Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 Okay, his response is a complete fabrication. I retained his services to contact IRS mainly, not do my taxes. After almost two weeks of rare responses, no information or proof he did anything, having to wait or go to his office 3 times for returns, which were not done corectly. He text me on OCt 11th, stating thank you for coming in to sign returns, I will send out after you make next payment, which was not due for 4 days. I asked him to please show proof several times daily he contacted IRS and State about my tax lein, no response but are you sending money, are you bringing money. I finally said ok I will bring money but I need proof. No response once again, and yet he is telling you he sent certified mail. Well he never showed me or told me that and in fact said opposite and said he wasn't sending until I paid. I said many times, please give me my paperwork back and my money. NO RESPONSE on the subject, I found out from State he never contacted them and because of things I sent they gave me a stay so I can file my taxes and not worry about a levy. This is something he advertises he does in 24 hours of first payment, lie and he would never respond. I have over 50 emails and calls over two weeks, with never one response or any information, but wanting money or me to come to his office over the returns whcih are so incomplete and not my main concern, as I explained to him 20 times, it was my lein. Also, he is just s complete con man and liar, on the 17th he sent this email and response to you and I after I said I want my money back, my paperwork and nothing to do with you at this point and showed him what I filed with you. He then came up with this complete fabrication as a con artist would, how he did things he didn't and he he is out the money. Also, he advertises things and people on his website that are not true. He is a one man show, but presents himself as a big firm. His customer recommendation are false as well.
Regards,
[redacted]

We hired [redacted] in August of 14 to resolve a old tax problem that two other tax preparers took the money and and did not resolve the problem. We made sure [redacted] knew all these problems before he took on this case. He said it was a simple fix and that all the money that was garnished from bank account and social security would be reimbursed with a matter of 8 weeks. He filed the amendment and was told he sent it to the wrong office (like 3 times). Then he said that if we paid $100.00 per month til this taken care of we would have no problems. We have been paying the monthly money now for approx. 18 months. There is still no closure on the return. We recently found out he never filed the form 285. So the state that we filed our taxes that year was calling us, we tried explaining that we had a tax man for this. He lied to us and said he took care of that months ago. When we questioned him on it and pressured him on other matters pertaining to this matter he gave us a phone number for a tax advocate and said he couldn't be of help to us any longer. He left us in worse shape because now it is 20months later and both state and federal are on the gun to get this matter cleared up. Do not use this man. He is trying to be to impressive with his good looks , his french accent, and his own wealth to take care of average Joe.

The Tax Experts Group has agree to filed missing tax returns and to negotiate a payment plan in a Service Agreement dated October 1st 2014. The Tax Experts Group filed 7 years of tax returns on 10/14/2014 as proven by...

USPS certified mail receipt. The Tax Experts Group has filed to the Franchise Tax Board and to the IRS 14 tax returns in two weeks which is totally remarkable, and exceed any reasonable expectation.
Payment due for these tax returns was $2,500 payable by an initial retainer of $500 and by monthly installment of $500 due on October 15th, November 15th, December 15th, January 15th.
 
Customer has decided not to pay the November 15th payment and to handle his case himself. He has contacted directly the Franchise Tax Board and negotiated a 90 days collection hold and intend to do the same with the IRS. The Tax Experts Group has accepted to forgo the unpaid $2,000 balance owed.
 
On November 17 The Tax Experts Group notified the client that as per his request, the service has been terminated for non payment of a balance due of $2,000. This case has been resolved in a timely manner and client has benefited of a $2,000 debt forgiveness. The Tax Experts group has provided outstanding service in a timely manner and has lost $2,000 for non payment for service rendered. Case closed
[redacted] EA MBA

We hired [redacted] in August of 14 to resolve a old tax problem that two other tax preparers took the money and and did not resolve the problem. We made sure [redacted] knew all these problems before he took on this case. He said it was a simple fix and that all the money that was garnished from bank account and social security would be reimbursed with a matter of 8 weeks. He filed the amendment and was told he sent it to the wrong office (like 3 times). Then he said that if we paid $100.00 per month til this taken care of we would have no problems. We have been paying the monthly money now for approx. 18 months. There is still no closure on the return. We recently found out he never filed the form 285. So the state that we filed our taxes that year was calling us, we tried explaining that we had a tax man for this. He lied to us and said he took care of that months ago. When we questioned him on it and pressured him on other matters pertaining to this matter he gave us a phone number for a tax advocate and said he couldn't be of help to us any longer. He left us in worse shape because now it is 20months later and both state and federal are on the gun to get this matter cleared up. Do not use this man. He is trying to be to impressive with his good looks , his french accent, and his own wealth to take care of average Joe.

Review: There are so many and not just relating to delay. This company promises immeadiate action after first payment, and after paying I asked for proof or to be explained what the process. They seemed only concerned about money. They were then late and changed every meeting, not following through with anything they said they would do. They filed returns that are completely inaccurate, and which was not the priority I needed done or was paying them to do. After having to go back to their office after they changed, without asking or apology yet another appointment, I went in and signed my returns. I asked if they had contacted state and federal and let them know we were working on this so no further issues. Two days later I got a text thanking me for signing the papers and informing me they would be sent in after next payment was made, which was not due for 4 days, and was never part of the agreement. I at that point said I just want my down payment and my paperwork I had given him, my personal tax papers and was going to move on as I felt extremely uncomfortable. All I have received is texts "we have not recieved your payment. It is very clear this is some sort of scam and all about praying on peoples tax situations. I actually called the State Franchise Tax Board on my own today, and they informed me that nobody had contacted them about my Tax Lein, which was the main purpose for hiring this group. I on my own got a 90 day stay, which is what I thought I needed help doing. This gentlemen [redacted] plays off peoples fears about taxes, does nothing he says, shows no proof of what he is doing, is late or cancels every appointment. He advertises great Revdex.com but I basically see nothing good. I have NEVER in my life dealt with someone that is so rude, self absorbed, and blatently ignores or will help explain his service. Once he gets your money, all he cares about. Also, I hired new account to look at what he prepared, and it was laughable. I want my paperwork back!Desired Settlement: I want my tax documents I gave to Jack, which he is basically holding hostage, and my money paid returned as he has provided no services. He did very minimal basic tax returns, which he wont send in or give to me. At this point I will give up the $500 if he returns my stuff and give me the tax forms he has done, so I can have ammended and done correctly, just never have to speak to this man again.

Business

Response:

The Tax Experts Group has agree to filed missing tax returns and to negotiate a payment plan in a Service Agreement dated October 1st 2014. The Tax Experts Group filed 7 years of tax returns on 10/14/2014 as proven by USPS certified mail receipt. The Tax Experts Group has filed to the Franchise Tax Board and to the IRS 14 tax returns in two weeks which is totally remarkable, and exceed any reasonable expectation.

Payment due for these tax returns was $2,500 payable by an initial retainer of $500 and by monthly installment of $500 due on October 15th, November 15th, December 15th, January 15th.