I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
First of all, The salesman assured me the truck was in good conditions with no problems and not salvageAs for as the inspection Atkinson offered to do the state and DOT inspection and confirmed the vehicle was good without any problemsFinally, I did not ask for a discount nor was it discussed that the vehicle was originally priced at $92,and sold it for $69,implying that you gave me a deal is falseWhat you gave me is a beat up/broke truck with a lot of hidden and covered issues such as salvageIt was my fault for trusting this company and it's sales representativeI would have gladly paid more money for a quality truckThis was my first truck purchase out of purchases total this has been the worst experienceThis company only cares about a dollar no matter how they get it by falsely presenting quality when really its garbage I've learned my lesson since this first purchase never trust or believe what a salesman is presentingThere were many red flags, like radiator, thermostat, tires, wiringSALVAGE IS NOT ON THE TITLE OF THE TRUCK
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
During the time of purchase the salesman *** assured me that this was a good truckI ask *** should I purchase a warranty he advise me that I should not purchase a warrantySimply, I trusted the salesman and believe that he was not selling me a defective truck. I ignored all warning signs for exampleThe truck overheated miles away from Atkinson dealership during the first attempt to drive by home. They was selling me a truck with a Bad Radiator, Fan and ThermostatAtkinson performed Safety Inspection and DOT Inspection and sold me the truck: Conflict: I requested a independent inspection which before purchase which Atkinson Truck sales refuse to pay for. The didnot perform a thorough safety inspection to many defective partsThis vehicle was listed as SALVAGE on the CAR FAX Report. The salesman didnot disclose any of that information to meThe company had to be well aware of the condition of the truck before sale including the maintenance history.I have text messages communicating directly to the salesman *** regarding the mechanical repairs and problems I am/ was expericing with the truckEven though the paperwork stated as-is, No consumer should be sold a defective product and on top of trusting a business, trusting a salesman and taking his advice on the truckI allowed myself to trust this guy!!After all the mechanical repairs, the truck caught fire on August 8 (cause by the fuse box and faulty wiring of the truck). I have not driven or work the truck since August 8. This experience has been a nightmare and I will advise any consumer to stay away from Atkinson Truck Sales
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Again, I never verbally nor in writing agreed to a non refundable depositWhen I could not get the truck, I called and requested my refundI asked the secretary who do I speak with regarding my refundShe said your salesmanI asked my salesman (***) how do I get my refundHe said he needed to get the authorization from his bossI called his boss, the manager (***), to find out what the process was to get my refundHe said he would check my information and give me a call backI spoke with different people at this company and no one said my deposit was nonrefundable until they got the letter from the Revdex.comThey were no longer responding to my messages, which is the reason I contacted the Revdex.comAll I'm asking this multi million dollar company to do is refund my little $
Regards,
*** ***
As a potential buyer of this truck you had every right to have the truck inspected by an independent mechanic at your expense. We are sorry you’ve had problems with the truck since purchase.You were aware of the Carfax report before you purchased the truck, you had asked [redacted] about the rebuilt/salvage title back in May, you purchase the truck in June. We did give you a price break on this truck, the original price was $92,000 and sold to you for $69,900.This truck was sold “As-is”[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.When I went to the lot, I was shown a truck that the salesman guaranteed he could get me approved for. Before an approval came, the salesman ([redacted]) asked for a deposit. I said I would wait for the approval. I did not get approved for the truck, that's why I left the location without leaving a deposit. The salesman called me a few days later informing me there was another truck that had just came in that I could get approved for based on the price of the truck and the dealership doing no additional work to the truck. I never asked them or told them to do any additional work. I was informed by the salesman that in order for them to sell the truck as a dealer there were a few things they had to do to pass VA inspection. That was not work or repairs I requested, but whatever they were required to do to sell the truck as a dealer. I was not informed that my deposit was nonrefundable. I did not sign anything that stated my deposit was nonrefundable. When I called the salesman to request a refund of my deposit, he stated that he needed to get the authorization from his manager. He never said my deposit was nonrefundable. I called and spoke to Mr. [redacted], he never stated my deposit was nonrefundable. Mr. [redacted] stated that he needed to check my information and call me back. Mr. [redacted] never returned the call to give any information regarding my deposit. All I'm asking for is the return of my deposit.
Regards,
[redacted]
Mr. [redacted] came down to, Atkinson Truck Sales, lnc, on April 6,2015 to look for a Tr¡-Axle DumpTruck. After selecting one, We came into my office to discuss. We agreed on pricing and work to bedone. I asked Mr. [redacted] for a deposit so we could start on getting the Truck ready for him ([redacted]).He asked me if the deposit was refundable, I told him no. Mr. [redacted] then stated that he would notleave one until he got his financing approved. I was understanding of that. So he left and went back to[redacted]. On April 10, 2015, he got the approval and was good with the terms. I emailed him theBuyer's order and Wiring Information on the 13th of April. Mr. [redacted] received the email and wired usthe deposit on the 15th of April. We started getting the Truck ready for him to pick up that Saturday(18th). After several weeks of him not picking up the Truck. Mr. [redacted] called and asked if I knew ofany insurance companies. He was having a hard time finding insurance that was affordable to him. Heasked several times to give him more time to work on this, and we did. After not getting insurance in hisprice range, he told me that he was not going to be able to get the Truck. He asked if deposit would bereturned. I told him that it would not.[redacted]
[redacted] DBA [redacted] called on or about 05/12/2015 to inquire about purchasing the 2005 Kenworth W900S Quad Axle dump truck. On 05/14/2015 Mr. [redacted]s wired in a $1000.00 deposit to hold the truck until his financing was complete. On or about 06/22/2015 Mr. [redacted]s...
inspected and test drove the truck and was very satisfied at which time he took the truck home. At no time was any kind of warranty implied, expressed or given. Mr. [redacted]s signed his “ACKNOWLEDGEMENT OF AS-IS SALE” form, as well as his “PURCHASE DISCLAIMER” forms. Copies are attached with this letter. Thanks[redacted]Atkinson Truck Sales
[redacted] said consumer came into the shop and wanted to buy a truck. He was told if they did all the stuff to the truck he wanted the deposit would be non-refundable. He left saying he had to get his affairs in order. A few weeks later he wired the deposit, work was done to the...
truck, then he decided later he no longer wanted the truck.
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
First of all, The salesman assured me the truck was in good conditions with no problems and not salvageAs for as the inspection Atkinson offered to do the state and DOT inspection and confirmed the vehicle was good without any problemsFinally, I did not ask for a discount nor was it discussed that the vehicle was originally priced at $92,and sold it for $69,implying that you gave me a deal is falseWhat you gave me is a beat up/broke truck with a lot of hidden and covered issues such as salvageIt was my fault for trusting this company and it's sales representativeI would have gladly paid more money for a quality truckThis was my first truck purchase out of purchases total this has been the worst experienceThis company only cares about a dollar no matter how they get it by falsely presenting quality when really its garbage I've learned my lesson since this first purchase never trust or believe what a salesman is presentingThere were many red flags, like radiator, thermostat, tires, wiringSALVAGE IS NOT ON THE TITLE OF THE TRUCK
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
During the time of purchase the salesman *** assured me that this was a good truckI ask *** should I purchase a warranty he advise me that I should not purchase a warrantySimply, I trusted the salesman and believe that he was not selling me a defective truck. I ignored all warning signs for exampleThe truck overheated miles away from Atkinson dealership during the first attempt to drive by home. They was selling me a truck with a Bad Radiator, Fan and ThermostatAtkinson performed Safety Inspection and DOT Inspection and sold me the truck: Conflict: I requested a independent inspection which before purchase which Atkinson Truck sales refuse to pay for. The didnot perform a thorough safety inspection to many defective partsThis vehicle was listed as SALVAGE on the CAR FAX Report. The salesman didnot disclose any of that information to meThe company had to be well aware of the condition of the truck before sale including the maintenance history.I have text messages communicating directly to the salesman *** regarding the mechanical repairs and problems I am/ was expericing with the truckEven though the paperwork stated as-is, No consumer should be sold a defective product and on top of trusting a business, trusting a salesman and taking his advice on the truckI allowed myself to trust this guy!!After all the mechanical repairs, the truck caught fire on August 8 (cause by the fuse box and faulty wiring of the truck). I have not driven or work the truck since August 8. This experience has been a nightmare and I will advise any consumer to stay away from Atkinson Truck Sales
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Again, I never verbally nor in writing agreed to a non refundable depositWhen I could not get the truck, I called and requested my refundI asked the secretary who do I speak with regarding my refundShe said your salesmanI asked my salesman (***) how do I get my refundHe said he needed to get the authorization from his bossI called his boss, the manager (***), to find out what the process was to get my refundHe said he would check my information and give me a call backI spoke with different people at this company and no one said my deposit was nonrefundable until they got the letter from the Revdex.comThey were no longer responding to my messages, which is the reason I contacted the Revdex.comAll I'm asking this multi million dollar company to do is refund my little $
Regards,
*** ***
As a potential buyer of this truck you had every right to have the truck inspected by an independent mechanic at your expense. We are sorry you’ve had problems with the truck since purchase.You were aware of the Carfax report before you purchased the truck, you had asked [redacted] about the rebuilt/salvage title back in May, you purchase the truck in June. We did give you a price break on this truck, the original price was $92,000 and sold to you for $69,900.This truck was sold “As-is”[redacted]
Mr. [redacted] states that the consumer was refunded $1,500 and signed off that the matter was resolved.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.When I went to the lot, I was shown a truck that the salesman guaranteed he could get me approved for. Before an approval came, the salesman ([redacted]) asked for a deposit. I said I would wait for the approval. I did not get approved for the truck, that's why I left the location without leaving a deposit. The salesman called me a few days later informing me there was another truck that had just came in that I could get approved for based on the price of the truck and the dealership doing no additional work to the truck. I never asked them or told them to do any additional work. I was informed by the salesman that in order for them to sell the truck as a dealer there were a few things they had to do to pass VA inspection. That was not work or repairs I requested, but whatever they were required to do to sell the truck as a dealer. I was not informed that my deposit was nonrefundable. I did not sign anything that stated my deposit was nonrefundable. When I called the salesman to request a refund of my deposit, he stated that he needed to get the authorization from his manager. He never said my deposit was nonrefundable. I called and spoke to Mr. [redacted], he never stated my deposit was nonrefundable. Mr. [redacted] stated that he needed to check my information and call me back. Mr. [redacted] never returned the call to give any information regarding my deposit. All I'm asking for is the return of my deposit.
Regards,
[redacted]
Mr. [redacted] came down to, Atkinson Truck Sales, lnc, on April 6,2015 to look for a Tr¡-Axle DumpTruck. After selecting one, We came into my office to discuss. We agreed on pricing and work to bedone. I asked Mr. [redacted] for a deposit so we could start on getting the Truck ready for him ([redacted]).He asked me if the deposit was refundable, I told him no. Mr. [redacted] then stated that he would notleave one until he got his financing approved. I was understanding of that. So he left and went back to[redacted]. On April 10, 2015, he got the approval and was good with the terms. I emailed him theBuyer's order and Wiring Information on the 13th of April. Mr. [redacted] received the email and wired usthe deposit on the 15th of April. We started getting the Truck ready for him to pick up that Saturday(18th). After several weeks of him not picking up the Truck. Mr. [redacted] called and asked if I knew ofany insurance companies. He was having a hard time finding insurance that was affordable to him. Heasked several times to give him more time to work on this, and we did. After not getting insurance in hisprice range, he told me that he was not going to be able to get the Truck. He asked if deposit would bereturned. I told him that it would not.[redacted]
[redacted] DBA [redacted] called on or about 05/12/2015 to inquire about purchasing the 2005 Kenworth W900S Quad Axle dump truck. On 05/14/2015 Mr. [redacted]s wired in a $1000.00 deposit to hold the truck until his financing was complete. On or about 06/22/2015 Mr. [redacted]s...
inspected and test drove the truck and was very satisfied at which time he took the truck home. At no time was any kind of warranty implied, expressed or given. Mr. [redacted]s signed his “ACKNOWLEDGEMENT OF AS-IS SALE” form, as well as his “PURCHASE DISCLAIMER” forms. Copies are attached with this letter. Thanks[redacted]Atkinson Truck Sales
[redacted] said consumer came into the shop and wanted to buy a truck. He was told if they did all the stuff to the truck he wanted the deposit would be non-refundable. He left saying he had to get his affairs in order. A few weeks later he wired the deposit, work was done to the...
truck, then he decided later he no longer wanted the truck.