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The Thomas Group Ltd.

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The Thomas Group Ltd. Reviews (1)

Midland Appliance World fails to meet its contractural obligation to deliver the appliances you purchase on the date they promised, and they don't call to tell you it isn't coming.

The Sales Person said we could reconsider our decision to decline extended warranty as long as we called her before the promised delivery date. We did so, on the same day as purchased. She said we could drop in to pay the extended warranty cost within a few days. No mention was made about having to pay the warranty cost prior to delivery.

The excuse given for their lack of delivery was that we owed an outstanding balance. A complete lack of getting their story straight between sales and shipping. We have cancelled the order, but now do not trust that they will not process payment for the appliances through our credit card. So we are dealing with the dispute resolution people at our credit card company.

I would not recommend Midland Appliance World [redacted]

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