The Threading Place

Dear Sir/ Madam, I Received Complaint filed by [redacted] I want to clarified to you that I was talked with her over the phone and I told her to go my business location at medford location and give me a call before talking to my employees.I will give her free eyebrow done because she doen't like last visit eyebrows done and free eyebrow get from Reward system but I think she doesn't understand what I am sayingalso I did text massage to her before the Complaint date, same word I wrote that come to my store, you will get time free but she need to call me first before the start serviceso that I will call my employee to give her free.She can come any day at medford location to receive her $credit back.Thank you [redacted] Owner

Dear  Sir/ Madam,   I Received Complaint filed by [redacted]. I want to clarified to you that I was talked with her over the phone and I told her to go my business location at medford location and give me a call before talking to my employees.I will give her 1 free eyebrow done...

because she doen't like last visit eyebrows done and 1 free eyebrow get from Reward system but I think she doesn't understand what I am saying. also I did text massage to her before the Complaint date, same word I wrote that come to my store, you will get 2 time free but she need to call me first before the start service. so that I will call my employee to give her free.She can come any day at medford location to receive her $20.00 credit back.Thank you[redacted]Owner