The Throne Depot

Revdex.com: I have reviewed the response submitted by the business and while what they said is not true, I am thankful to have contacted the Revdex.com who by sending them my complaint was able to resolve this matter and get the porta potty picked up in a timely mannerI did give them plenty of time to respond and they were not at all polite when responding to my call.thank you Revdex.com for all your helpI have determined that picking up the potty has satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***

Subject: Complaint [redacted] Ms***, was having work done at her house and the contractor ordered a portable restroom from us through a third party service companyThis meant the third party service company was our client for the restroom.The third party company requested a pickup on Nov 9th, since we are in Boston on Mondays the pickup order was created for Monday, Nov13th.We only have so much space on the service trucks to pick up restrooms when we are in the areas.Unfortunately the truck was full on Monday the 13th, before we arrived at Ms***’s house.I do not know if the third party was contacted or not, that we were not able to make the pickup.The next time we were in Boston was Thuthe 16th, which is also when I heard directly from Ms***, asking for a pickupI tried to explain to her, but she would not let me talk.We were able to remove the restroom on the 16th Throne Depot [redacted] [redacted] [redacted] * [redacted] *** [redacted] [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] The information provided by the company is incorrectI paid my contractor in fullThe contractor had the agreement with the throne depot, not meThey informed me if I didn't pay them they would leave the porta-toilet on my property indefinitely and that they have left them at some homes for yearsThey also informed me they would put a lien on my house if I moved the porta toilet or didn't pay the money ownedthe only way for me to get this unit removed was to pay themI felt threatened and didn't know what to do so I paid them to remove thisThe contact doesn't not have my name on it and they should have gone after the contactor not meI was put in a situation where I didn't know what to do and was scared the company would put a lien on my house and that they said they would come after me if I tried to move the unitOtherwise I would have had it thrown outThe owner was aggressive on the phone, the sales rep [redacted] refused to help me and would not call me back, that is why I called so many timesI asked for a copy of the contract and they never sent it to me or any of the invoicesThey said they gave it to me but they are lying and I would like to see proof they sent itI negotiated a lower price because it was better than paying the full priceThey should have picked up the unit and gone after the contractor they hade the contact withThis company can not bully people into paying to get units removed, especially if they didn't request it in the first place Regards, [redacted] ***- [redacted]