The TLC Kitchen.com Reviews (2)
The TLC Kitchen.com Rating
Description: Internet Shopping
Address: 111 South Main St, Bowling Green, Virginia, United States, 22427
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www.sympathyfood.com
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My name is *** *** and I'm the VP of Marketing at The TLC KitchenWe just received a letter from the Virginia Revdex.com, which is the first time we were made aware of this situation We have
shipped over 10,000+ meals, have strict quality control measures in place, and all of our meal gifts are chef-prepared in our USDA-approved kitchen We have never received this kind of feedback and find it disconcerting
We take pride in our meal gifts and are very sorry you did not enjoy the pot roast package Had you contacted us directly we would have been more than happy to resolve the issue immediately, but hope this is an opportunity to correct the situation Since you were dissatisfied with the pot roast, we are happy to ship you a different entree at our expense Please feel free to contact us at ***
Thank you!
Regards,
*** ***
(P) ***
(C) ***
www.theTLCkitchen.com
Review: A pot roast dinner with rice and green beans was delivered to our home ordered by a friend. The roast beef was terrible! It was chewy, tough, and grissily. The potatoes seemed plastic. The rice was not even good or the green beans. I just want people to know what they are ordering. I imagine prison food tastes better. We threw the whole meal down the garbage disposal.Desired Settlement: I want the general public to be able to research this company and find this complaint if they are considering ordering food from this company.
Business
Response:
My name is [redacted] and I'm the VP of Marketing at The TLC Kitchen. We just received a letter from the Virginia Revdex.com, which is the first time we were made aware of this situation. We have shipped over 10,000+ meals, have strict quality control measures in place, and all of our meal gifts are chef-prepared in our USDA-approved kitchen. We have never received this kind of feedback and find it disconcerting.