2022 chrome fail and canceled my redemption shipment
Yes I have voiced major concerns over the last week after being taken advantage of on topps short prints and only getting a chance to win a silver pack after spending around $5,000 on chrome not knowing I needed to save my receipt.
And now today I had a fedex shipment with a Bobby with jr super refractor auto coming and fedex informed me that the shipper canceled my package?
My topps account is [email protected]
Now the problem is I was supposed to have received it on Monday and did not I had. Buyer that canceled so I lost $1500 there and now this please make the silver packs and now this right!
Topps is happy to offer a 20% discount on the shipping fee for the cards [redacted] has in his eTopps accountTo process this request, [redacted] should contact our customer service department for full instructions, ###-###-####
Consumer disagrees with Topps policy on current market valueTopps is happy to substitute the card due to [redacted] ***sTo complete the substitution, [redacted] can email [redacted] or call ###-###-####We will work with [redacted] to find a suitable equal current market value replacement
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not want random autos from you I want boxes with autos randomly insertedI'll be filing a complaint next with [redacted] in [redacted] *** and also calling the [redacted] I am asking one last time to please please make this right and stop offering what you have that's not a fair solution at all You have given me zero this far and haven't apologized one time for your huge mistakeThe poorest customer service I have ever received when spending this much money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Topps worked directly with consumer on replacements for the original cardsThe original cards became available and were sent to the consumer in place of the subs sentTracking # [redacted]
Revdex.com:At this time, I have not been contacted by The Topps Company Incregarding complaint ID [redacted] Do you have A contact I can call or can you have them email me [redacted] Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Good morning [redacted] ,Thank you for your reply, I have received approval to sub your original card (Museum Collection Auto Silver Frame of Xander Bogaerts) with a (Miguel Cabrera 2013/Tier One Autograph)However, we will not be able to complete this transaction until you have close your Revdex.com complaint satisfactory and provide us with written documentation.Once we receive confirmation of your Revdex.com claim being close , we will submit your replacementBest, [redacted] Sincerely, [redacted]
Topps is happy to substitute the card due to [redacted] ***To complete the substitution, [redacted] can email [redacted] or call ###-###-####We will work with [redacted] to find a suitable equal current market value replacement
Topps policy for "missing" hits must be followed on the link below to receive cards[redacted] As this consumer and the store owner were advised, hits are random no guarantee on values The inventory Topps uses to satisfy the missing hits are random, just like pulling from pack
Topps system is designed to create unique codes for redemptions, the system cannot duplicate the codeTo research this issue further, we request [redacted] to mail the redemption card to Topps Company: Topps Company [redacted] Attn: Customer Service Sabrina
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined but in your email regarding replacements you have stated that you went off [redacted] prices...so which is it? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
[redacted] was advised this card is being remade since a value cannot be agreed uponThe card will be available once production is completed by the end of March This has been expedited, normally production is about months, not the months we are completing this card in
[redacted] has worked with our customer service department for equal current market value on some of the cards due to himIf [redacted] is interested in substituting any other cards, he can contact [redacted] or ###-###-####
And now today I had a fedex shipment with a Bobby with jr super refractor auto coming and fedex informed me that the shipper canceled my package?
My topps account is [email protected]
Now the problem is I was supposed to have received it on Monday and did not I had. Buyer that canceled so I lost $1500 there and now this please make the silver packs and now this right!
Topps is happy to offer a 20% discount on the shipping fee for the cards [redacted] has in his eTopps accountTo process this request, [redacted] should contact our customer service department for full instructions, ###-###-####
Consumer disagrees with Topps policy on current market valueTopps is happy to substitute the card due to [redacted] ***sTo complete the substitution, [redacted] can email [redacted] or call ###-###-####We will work with [redacted] to find a suitable equal current market value replacement
We have put new procedures in place to make sure this does not happen when we receive relics from the UFC
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not want random autos from you I want boxes with autos randomly insertedI'll be filing a complaint next with [redacted] in [redacted] *** and also calling the [redacted] I am asking one last time to please please make this right and stop offering what you have that's not a fair solution at all You have given me zero this far and haven't apologized one time for your huge mistakeThe poorest customer service I have ever received when spending this much money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Topps worked directly with consumer on replacements for the original cardsThe original cards became available and were sent to the consumer in place of the subs sentTracking # [redacted]
Shipping did resumeYour tracking #s are as follows:Order [redacted] (cards) – [redacted] Order [redacted] (cards) – [redacted]
As advised to [redacted] , the card was reproducedThe card was completed and shipped to him in March Tracking # [redacted]
Revdex.com:At this time, I have not been contacted by The Topps Company Incregarding complaint ID [redacted] Do you have A contact I can call or can you have them email me [redacted] Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Good morning [redacted] ,Thank you for your reply, I have received approval to sub your original card (Museum Collection Auto Silver Frame of Xander Bogaerts) with a (Miguel Cabrera 2013/Tier One Autograph)However, we will not be able to complete this transaction until you have close your Revdex.com complaint satisfactory and provide us with written documentation.Once we receive confirmation of your Revdex.com claim being close , we will submit your replacementBest, [redacted] Sincerely, [redacted]
Topps is happy to substitute the card due to [redacted] ***To complete the substitution, [redacted] can email [redacted] or call ###-###-####We will work with [redacted] to find a suitable equal current market value replacement
Topps policy for "missing" hits must be followed on the link below to receive cards[redacted] As this consumer and the store owner were advised, hits are random no guarantee on values The inventory Topps uses to satisfy the missing hits are random, just like pulling from pack
Topps considers this issue closed The consumer has his card back as he requested after rejecting all offers to correct the issue
Topps system is designed to create unique codes for redemptions, the system cannot duplicate the codeTo research this issue further, we request [redacted] to mail the redemption card to Topps Company: Topps Company [redacted] Attn: Customer Service Sabrina
Revdex.com: At this time, I have not been contacted by The Topps Company Incregarding complaint ID [redacted] Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined but in your email regarding replacements you have stated that you went off [redacted] prices...so which is it? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
[redacted] was advised this card is being remade since a value cannot be agreed uponThe card will be available once production is completed by the end of March This has been expedited, normally production is about months, not the months we are completing this card in
[redacted] has worked with our customer service department for equal current market value on some of the cards due to himIf [redacted] is interested in substituting any other cards, he can contact [redacted] or ###-###-####
Consumers product was shipped to him in April 2015. Tracking # [redacted] .