The Trails on Treadway

Re: [redacted] ID Ms***, Paragraph of Ms [redacted] signed TAA lease agreement states: “You must promptly pay or reimburse us for loss, damage, consequential damages, government fines or charges, or cost of repairs or service in the apartment community because of a Lease or rules violation; improper use; negligence; other conduct by you, your invitees, your occupants, or your guests; or any other cause not due to our negligence or fault as allowed by law, except for damages by acts of God to the extent they couldn’t be mitigated by your action or inaction.” Ms*** was charged for labor and materials of two damages in her apartmentThe total of the charges came to $Sincerely, TriPro Management Inc

Re: [redacted] K [redacted] ID #: Ms***, We have already responded to her original complaintNothing has changed or will change from our original responseSincerely, TriPro Management Inc

Complaint: I am rejecting this response because:The lease violations at hand were not a result of my husband and IYou chose to listen to someone who told your receptionists repeatedly that they no longer reside at the residence at hand, which is a lease violation in it's selfYou can sue the ex roommates but we are not at fault Sincerely, [redacted]

Re: *** K *** ID: Ms***, *** *** entered into a lease agreement with The Trails on Treadway on 8/1/Prior to this Ms*** received a renewal invitation that listed three options for her to choose fromThose options were a month renewal, month renewal, or the
month to month optionMs*** chose the month renewal optionMs*** was not persuaded into making this selectionPer Ms***’s signed lease contract she will be charged a reletting fee and accelerated rent if she did not fulfill her lease contract obligationsOther common charges upon move out will be cleaning and damagesWe will not be making any modifications to her move out chargesMs*** was charged accurately according to her signed TAA lease agreementSincerely, TriPro Management Inc

Eviction was filed do to numerous lease violations.  This matter will be settled in JP Court.Sincerely,TriPro Management Inc.

Complaint: 12425899
I am rejecting this response because:The lease violations at hand were not a result of my husband and I. You chose to listen to...

someone who told your receptionists repeatedly that they no longer reside at the residence at hand, which is a lease violation in it's self. You can sue the ex roommates but we are not at fault.
Sincerely,
[redacted]

Complaint: 11795662
I am rejecting this response because:No, my complaint has not been taken care of. In fact, I was treated more rudely by [redacted]'s manager. They even increased the original mailed quote and keep raising the price when I've given my keys and left the apartment in perfect condition. Sent from my iPhone[redacted]

Re: [redacted] ID 12137837 Ms. [redacted], Paragraph 13 of Ms. [redacted] signed TAA lease agreement states: “You must promptly pay or reimburse us for loss, damage, consequential damages, government fines or charges, or cost of repairs or service in the apartment community because of a Lease or rules...

violation; improper use; negligence; other conduct by you, your invitees, your occupants, or your guests; or any other cause not due to our negligence or fault as allowed by law, except for damages by acts of God to the extent they couldn’t be mitigated by your action or inaction.” Ms. [redacted] was charged for labor and materials of two damages in her apartment. The total of the charges came to $150.00. Sincerely, TriPro Management Inc.

Re:    [redacted] K [redacted] ID #: 11795662 Ms. [redacted], We have already responded to her original complaint. Nothing has changed or will change from our original response. Sincerely, TriPro Management Inc.