The Travel Club

We will not communicate with Mrs [redacted] at her place of employment nor her home any longer I hope this will resolve any issues 0pt;"> Thank you Professional Accounts Service, Inc www.professionalaccounts.com ph# 800-364- [redacted] fax# 812-235-

I have provided in this email proof that Mr*** owes this claim and includes emails from himself and the bank, statement, application and more Credit reporting is controlled by the bureaus. I called and they said that it would be on there until Nov of They
stated that if he has any questions he should call them. Spoke with Trans-Union Thank you Frank C*** 812-235-ext *** Professionalaccounts.com

In reference to your letter I received on August 5, about Mr*** We never received a mail return on the notices we sentAfter the conversation where he told us that he had a death in the family, it took us almost
months to get Mr*** to communicate back with us and we did send a notice out for himHe didn’t pay the account in full when he paid and that is why we called and then were nice enough to write the balance offWe also explained the process for copies of the receipt or printouts of the accountsWe asked he send a SASEThis is our policy His credit report will reflect the balance change in the next cycle Sincerely, Frank C*** Professional Accounts Service, IncGeneral Manager 812-235-ext

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Again, the unprofessionalism is displayed IN WRITING from the staff of PAS.  For starters, I asked for a response from someone other than Frank as he is clearly part of the problem.  Someone who makes statements like "were nice enough to write the balance off" when it comes to two dollars and change is truly displaying an unprofessional attitude and his superiors need to be aware.  If PAS is going to act so rude and unprofessional about two dollars and change I will gladly send it their way.  I paid the amount listed on my credit report (the only way I knew about the balance owed to PAS) because as much as like might like to say it, I never received any of so called five statements they sent, hence why I asked for a statement to be submitted via the Revdex.com.
Again, when I processed the payment on their website there was no indication that the fee should be manually added into the amount, adding the the fact that the fee isn't even mentioned until after the payment is processed.  If they want to ensure their customers pay the full balance, maybe an update to their website is in order.
Regards,
[redacted]

We will not communicate with Mrs. [redacted] at her place of employment nor her home any longer.  I hope this will resolve any issues.
0pt;"> 
 
Thank you.
 
Professional Accounts Service, Inc.
www.professionalaccounts.com
ph# 800-364-[redacted]
fax# 812-235-1221