The Tree Amigos

Thank you for contacting Tablet Distributors Your concerns are important to usTablet Distributors' hours of operation are Monday - Friday 9am to 6pm Eastern Time.Please allow us hours to answer your questionsIf you have contacted us after hours we will get back to you by the next business day Best Regards, Tablet Distributors Customer Service [redacted] [redacted] [redacted] [redacted] [redacted]

Revdex.com:
At this time, I have not been contacted by Tablet Distributors regarding complaint ID ***
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is what they always sent me everytime I send them a follow up message regarding my returned defective itemAnyway *** had responded and will conduct investigation but they give me a waiting period of days..I still need Revdex.com's help to expediate the results as Tablet Distributor is giving a non-working number as their point of contact and doesn't even bother to call back to their client
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ** ***

At this time, I have been contacted directly by Tablet Distributors regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 Tablet Distributor is not taking any action to resolve the issue.They haven't contacted me since I file this complaint/report both to Revdex.com and [redacted],however [redacted] is on the process of verifying the complaints and had sent me a letter to submit proof of return which  I just did yesterday upon receipt of their letter...
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
 
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Tablet Distributors regarding complaint ID [redacted].
Sincerely,
[redacted]

Thank you for contacting Tablet Distributors.
 
Your concerns are important to us. Tablet Distributors' hours of operation are Monday - Friday 9am to 6pm Eastern Time.Please allow us 12 hours to answer your questions. If you have contacted us after hours we will get back to...

you by the next business day.
 
 
Best Regards,
 
Tablet Distributors
Customer Service
 
[redacted]
 
[redacted]
 
 
[redacted]
 
 
[redacted]
 
[redacted]

We typically try to trim our trees about every two years. We obtained multiple bids from tree service companies that had decent ratings on either Yelp, the Revdex.com or Angie's List. The bids were for pruning of 4 mesquites and 2 palo brea trees. The Tree Amigos were higher than the lowest bid we got, but we chose The Tree Amigos since we liked the idea of supporting a smaller company and due to the fact that they have certified arborists that do the tree trimming.

One of the mesquites is quite big and the job done by Johnnie on that tree was very good. Of the three remaining mesquites, two were fine and the third was questionable in our opinion. To be fair, we did ask them to trim this mesquite away from a building, but everyone who has seen the tree is of the opinion that the tree was over trimmed. Hopefully, it will fill back in as they have advised us it will.

As for the two palo brea trees they look good, but we felt that some additional thinning could have been done on these trees since a minimal amount was removed and these particular trees had never been professionally pruned. We are not arborists so perhaps The Tree Amigos are correct in their trimming of these trees.

Johnnie did mention to me that they had damaged one of the window screens and apologized for that. Unfortunate, but I thought it was at least commendable that he informed us of this. They very willingly offered to pay the cost to repair the screen and I have no doubt they will do so.

Lastly, the clean up job that was performed would rate a 3 out of 5 stars with us. I had to ask Johnnie to further clean the grass area of our yard where there was a small pile of branches and other twigs left behind. In other areas of the front and backyard we continued to pick up twigs for days after the trimming. In comparison to other companies that have trimmed the trees previously the cleanup job was just not as good and I am just of the opinion that a business should leave the premises as good or better than how they found it. Granted, the tree pruning is of greatest importance, but I think the cleanup job can leave a great final impression with a customer if done right.