The Turf Doctor, LLC Reviews (4)
View Photos
The Turf Doctor, LLC Rating
Address: PO Box 873, Portland, Maine, United States, 04104-0873
Phone: |
Show more...
|
Web: |
|
Add contact information for The Turf Doctor, LLC
Add new contacts
Good Afternoon:We were in receipt of the correspondence from Revdex.com, and customer on Saturday, July 2nd After reading customer's letter, and speaking with our technician, it appears there was a breakdown in communication We failed to contact the customer on the day of the scheduled serviceThat lack of contact resulted in Ms [redacted] dissatisfaction with our serviceThis was not our intent, however we will improve upon the customer request of a "call ahead" as critical in their satisfaction of our servicesWe are very sorry this happened, and we will honor a full refund due the customer Sincerely, [redacted] Partner
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved I did receive a check from [redacted] for I am very happy with the outcomeThank you
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I did receive a check from [redacted] for 150.00. I am very happy with the outcome. Thank you
Good Afternoon:We were in receipt of the correspondence from Revdex.com, and customer on Saturday, July 2nd. After reading customer's letter, and speaking with our technician, it appears there was a breakdown in communication. We failed to contact the customer on the day of the scheduled...
service. That lack of contact resulted in Ms. [redacted] dissatisfaction with our service. This was not our intent, however we will improve upon the customer request of a "call ahead" as critical in their satisfaction of our services. We are very sorry this happened, and we will honor a full refund due the customer. Sincerely,[redacted]
Partner