Initial Business Response / [redacted] (1000, 7, 2015/09/28) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @theupsstore.com At the time of shipping customer ( [redacted] ***) was notified that it better to put luggage inside the box so it more secure and it would be cover for declare valuebut she didn't want to pay for boxing the luggage, and she shipped without being inside the boxWe notified her if damaged they can not put the claim since it was not inside the boxWe still tried to claim it with UPS but it was deniedLet us know if you have any questions
Initial Business Response /* (1000, 7, 2015/09/28) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@theupsstore.com
At the time of shipping customer ([redacted]) was notified that it better to put luggage inside the box so it more secure and it would be cover...
for declare value. but she didn't want to pay for boxing the luggage, and she shipped without being inside the box. We notified her if damaged they can not put the claim since it was not inside the box. We still tried to claim it with UPS but it was denied. Let us know if you have any questions.
Initial Business Response / [redacted] (1000, 7, 2015/09/28) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @theupsstore.com At the time of shipping customer ( [redacted] ***) was notified that it better to put luggage inside the box so it more secure and it would be cover for declare valuebut she didn't want to pay for boxing the luggage, and she shipped without being inside the boxWe notified her if damaged they can not put the claim since it was not inside the boxWe still tried to claim it with UPS but it was deniedLet us know if you have any questions
Initial Business Response /* (1000, 7, 2015/09/28) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@theupsstore.com
At the time of shipping customer ([redacted]) was notified that it better to put luggage inside the box so it more secure and it would be cover...
for declare value. but she didn't want to pay for boxing the luggage, and she shipped without being inside the box. We notified her if damaged they can not put the claim since it was not inside the box. We still tried to claim it with UPS but it was denied. Let us know if you have any questions.