The UPS Store #2404 Reviews (3)
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The UPS Store #2404 Rating
Address: 30628 Detroit Rd, Westlake, Ohio, United States, 44145-5844
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The package was shipped to New York and damaged upon arrival in New York There were some challenges in dealing with UPS in New York, however this package has been returned to The UPS StoreThe customer had someone pick up the package so that they can get an estimate for the repairs The claim has been approved by UPS At this time, we are waiting for the written repair estimate in order to continue on with processing the damage claim
The package was shipped to New York and damaged upon arrival in New York. There were some challenges in dealing with UPS in New York, however this package has been returned to The UPS Store. The customer had someone pick up the package so that they can get an estimate for the repairs....
The claim has been approved by UPS. At this time, we are waiting for the written repair estimate in order to continue on with processing the damage claim.
The initial portion of the transaction was completed, when it was determined that a box was needed to ship this customer's item. The customer was IN the store and told that she would need to purchase a box or the item might get damaged in transit. The employee went in the back of the...
store to get the box and the customer left the store. The employee found the customer in the parking lot and the customer said she was in a hurry and could we please call her. This call was made shortly after that conversation and per the customer's request. Three different employees gave the same version of this experience.