I want to apologize to the customer if he was in any way offended, as that was not our intention We have policies in place that award 10% off to customers who purchase an entire case of an individual product In this case, the customer was not purchasing a complete case, therefore the discount would not have applied We strictly adhere to our policies so that we don't open the door for customers to purchase a mixed case of cookie, chips, etc We do, on the other hand, have special discount days for seniors, gym members and for customer appreciation events On these days 10% off is awarded Part of our mission at Basic Foods is to "provide a staff committed to enriching a healthy lifestyle for all members of our community."
I want to apologize to the customer if he was in any way offended, as that was not our intention We have policies in place that award 10% off to customers who purchase an entire case of an individual product In this case, the customer was not purchasing a complete case, therefore the discount would not have applied We strictly adhere to our policies so that we don't open the door for customers to purchase a mixed case of cookie, chips, etc We do, on the other hand, have special discount days for seniors, gym members and for customer appreciation events On these days 10% off is awarded Part of our mission at Basic Foods is to "provide a staff committed to enriching a healthy lifestyle for all members of our community."