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The Ups Store #38

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The Ups Store #38 Reviews (4)

I emailed the [redacted] on Tuesday, February 24, 2015 to notify them that the owner had paid me in full for the lost package, and the issue was resolved to my satisfaction.   I have reviewed the response made by the business in reference to complaint ID [redacted] that the [redacted] sent to me today.  I am not certain of who gave me incorrect information, and at this point it's irrelevant.  The business owner was very cordial and cooperative in getting this matter resolved quickly, and I appreciate it.
Regards,[redacted]

We have paid the customer for the item that can not be found. She has been paid by the owner of this location in full.Unfortunantly the UPS rep she spoke with on the phone gave the customer wrong information, or maybe just misunderstood what kind of return this was. We DO record ALL pre...

paid drop off packages but Do Not check or keep record of RTS packages. (Refused/Return to Sender)After this situation came up I asked my regional rep if any procedures had changed and he assured they had not. We are not to check in returned packages. Thank you,[redacted] General Manager

I emailed the [redacted] on Tuesday, February 24, 2015 to notify them that the owner had paid me in full for the lost package, and the issue was resolved to my satisfaction.   I have reviewed the response made by the business in reference to complaint ID [redacted] that the [redacted] sent to me today.  I am not certain of who gave me incorrect information, and at this point it's irrelevant.  The business owner was very cordial and cooperative in getting this matter resolved quickly, and I appreciate it.

Regards,[redacted]

We have paid the customer for the item that can not be found. She has been paid by the owner of this location in full.Unfortunantly the UPS rep she spoke with on the phone gave the customer wrong information, or maybe just misunderstood what kind of return this was. We DO record ALL pre...

paid drop off packages but Do Not check or keep record of RTS packages. (Refused/Return to Sender)After this situation came up I asked my regional rep if any procedures had changed and he assured they had not. We are not to check in returned packages. Thank you,[redacted] General Manager

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Address: 3370 N Hayden Road, # 123, Scottsdale, Arizona, United States, 85251

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