The UPS Store #4057

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
Correct, Keller Williams nor Shelly *** didn't collect nor hold the security deposit for Rod ***; which is half the problem in this situation. The fact that Keller Williams allowed an employee to act as Rod ***'s leasing agent when there was no legal agreement between Rod *** and Keller Williams to have this completed, is illegal and just wrong. Shelly *** illegal acted as Rod ***'s real estate leasing agent, since Rod lives in California; however, there is no agreement with Rod *** and Keller Williams. Shelly ***, who's employed with Keller Williams; acted out of kindness doing a favor for Rod, since he lived in California. For 1/years, *** *** and *** *** communicated anything to Shelly ***, who then would contact Rod to work out what needed to be completed, Shelly was always to be our first line of contact. Even though nothing was ever maintained at the home, expect for carpet after living there years, and no new carpet was put in when we moved inAlso, a dishwasher was replaced after 4/months of complaining about it not working. Shelly nor Rod never maintained the property and now Rod is saying that Shelly should never have been our contact and sending soon an large bill. This would be because Rod *** is over extended, not being able to maintain all his rental properties, so therefore, he goes after his tenants once they move out to help cover all the need maintenance on the placeThis is a fact because it was the excuse we heard all the time when there was something that needed to be replaced, always had another rental property being repair or bigger problems than what we had.Worse two individuals I've encountered in my life time and hope to never see them again. I can provide over 1/years of email communication with Shelly *** to prove that she acted on behalf of Rod *** prior to them now listing the home for sale. *** ***

Response to Revdex.com Complaint # ***:
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Keller Williams nor Shelly *** ever was in receipt of the
security depositThe Landlord is the only one that is responsible for
accounting the deposit to the former tenants? Keller Williams will not be making any
reimbursement to Mr
Taylor for his security deposit
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Keller Williams and Shelly *** have a representation agreement
to list the property for sale
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In response to this claim, please see attached document between
tenant and landlordLandlord has always been in contact with the tenants and
managed the propertyLandlord would be able to give his response to his
involvement as the sole manager for the home.?
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Also, here is an email exchange from the landlord to the tenant
that landlord copied Shelly *** on:
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From: Rod
***
Date: 9/12/8:AM (GMT-06:00)
*** *** ***
Cc: Realtor Shelly ***
Subject: Re: *** Taylor's
updated Information
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***,?
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Shelly is not representing me, but has
access to the property since *** mentioned you may have some personal effects
that you wanted to take? If you choose not to contact her then that's
fine.?
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A few things to consider:
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*** did not provide me a 30-day
notice
*** did not pay September
rent and informed me of her intent to vacate on 09/03/2015.?
*** voluntarily vacated the
property on 9/09/and technically terminated the lease with less than a
30-day notice that is a violation of the lease agreement.?
The make ready work relates to
alterations to the property while it was under your/her possession.?
I would wait until the itemized
statement arrivesFor example, the interior of the house was re-painted and
not restored to the original color when you first moved in and the dining room
has no flooring whatsoever? Note I last visited the property in and
was scheduled to inspect later this year
Though there is a clause that
entitles you to 50% of the security deposit subject to ***'s adherence to the
lease agreement, you were removed from the lease in and *** became the
sole tenant/renter.?
If you choose to file suit, I would
be happy to present the overwhelming evidence that supports my position once
you receive my statement
My attorney *** *** is already
aware of your position and we're prepared for possible litigationA cross
complaint will be filed for related expenses I incur including, but not limited
to legal and travel
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Hope you have a great weekend.?
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~Rod
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