The UPS Store #4349 Reviews (%countItem)
The UPS Store #4349 Rating
Address: 1127 Eldridge Pkwy Suite 300, Houston, Texas, United States, 77077
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UPS store has lost my package. Owner does not want to refund me for the valued amount. I have had many of conversations with the owner about this issue but nothing have been resolved. See Emails below:
wrote:
On May 8, 2020, at 11:52 AM, The UPS Store #4349
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Mrs ***,
We are sorry that package under Tracking number xxx has been misplaced by us, we waited for almost 10 days if package was picked up by another mailbox holder but to date we have not had any positive response.
So as per our mailbox agreement we shall issue you a check for $100 for the loss of your above package.
Once again please accept our sincere apology.
Raj P
The UPS Store #4349
1127 Eldridge Pkwy,Ste#300
Ph: 281-759-6234
Fx: 281-759-6201
*** [email protected]
...................................................................................⇄ />
Mr. P,
Your offer of $100 dollars is unacceptable because the value cost of my package was $204.99. This issue has been going on since April 23rd, 2020. You and your staff have lost/ misplaced my package.
Just to let you know, I have done research myself to possible try to figure out what happen concerning this issue. See as follows:
1. I have contacted *** and it has not returned to them.
2. I have contacted the Seller and it has not returned to him. Seller says that the package was sent in a small Manila envelope 5x7 bubble mailer.
Again, I expect this issue to be resolved this the end of this week by either finding my package or giving me my full refund because it was definitely you and your staffs error.
Raj, you are the business owner of this store franchise and you should show better customer service. If not, I will have no choice but to escalate this issue to *** and Revdex.com service.
Regards,
Ms.
On Wednesday, April 29, 2020 at 3:31pm I finished printing out 2 pages from my email.
I had to swipe my debit card to begin using the internet to log into my email account.
When I finished, I was given my receipt which showed an amount charged of $4.04. However, today when I checked my online banking--there was a charge for $20.00 instead of $4.04.
Revdex.com:
This letter is to inform you that The UPS Store #4349 has carried out to my satisfaction the resolution it proposed for my complaint, filed on 5/1/2020 and assigned ID 14328570.
Regards