The UPS Store # 4910

The business breached their contract to deliver my package in time to reach my aunt for her 90th birthday celebration because they relied exclusively on a label they'd created; rather than looking at the correctly addressed label I'd placed on the box - and which remained on the box during the entire shipment Instead they choose to blame me for not having read their extremely long disclaimer, written in a minuscule font - which they presented to me for signature only after they'd removed the package from the service counter. I ***ieve it's much more reasonable to expect them to look at the address label provided by the sender when their label proved to be incorrect - and rather ironic they fault me for not having read their disclaimer of responsibility instead In my opinion, reshipping a birthday gift weeks after the event at no additional cost, and offering a 15% discount for a future shipment is inadequate for a breach of contract such as this Consequently I remain appalled that they refuse to refund the $I paid in exchange for their promise to deliver my package within business days

The business breached their contract to deliver my package in time to reach my aunt for her 90th birthday celebration because they relied exclusively on a label they'd created; rather than looking at the correctly addressed label I'd placed on the box - and which remained on the box during the entire shipment
Instead they choose to blame me for not having read their extremely long disclaimer, written in a minuscule font - which they presented to me for signature only after they'd removed the package from the service counter.
I ***ieve it's much more reasonable to expect them to look at the address label provided by the sender when their label proved to be incorrect - and rather ironic they fault me for not having read their disclaimer of responsibility instead
In my opinion, reshipping a birthday gift weeks after the event at no additional cost, and offering a 15% discount for a future shipment is inadequate for a breach of contract such as this
Consequently I remain appalled that they refuse to refund the $I paid in exchange for their promise to deliver my package within business days

Dear Madam: I called your office today and was given this e-mail address to send my response to the above-mentioned complaint number. Attached please find the e-mails sent to Ms***l and all the supporting documentation showing *** ***l initialed and confirmed the
"Ship To" address on the original package mailed out We did resend the package AT OUR EXPENSE and additionally offered her a 15% discount on her next shipment. The UPS Store #4910 *** * *** ** Suite 101 Phoenix, AZ 85032 Phone: *** Fax: 602-495-

Dear Madam: I called your office today and was given this e-mail address to send my response to the above-mentioned complaint number. Attached please find the e-mails sent to Ms. [redacted]l and all the supporting documentation showing [redacted]l initialed and confirmed the "Ship To" address...

on the original package mailed out.  We did resend the package AT OUR EXPENSE and additionally offered her a 15% discount on her next shipment. The UPS Store #4910 [redacted] Suite 101 Phoenix, AZ 85032 Phone: [redacted] Fax: 602-495-0002

The business breached their contract to deliver my package in time to reach my aunt for her 90th birthday celebration because they relied exclusively on a label they'd created; rather than looking at the correctly addressed label I'd placed on the box - and which remained on the box during the entire shipment.  
Instead they choose to blame me for not having read their extremely long disclaimer, written in a minuscule font - which they presented to me for signature only after they'd removed the package from the service counter. 
I [redacted]ieve it's much more reasonable to expect them to look at the address label provided by the sender when their label proved to be incorrect - and rather ironic they fault me for not having read their disclaimer of responsibility instead.  
In my opinion, reshipping a birthday gift 3 weeks after the event at no additional cost, and offering a 15% discount for a future shipment is inadequate for a breach of contract such as this.  
Consequently I remain appalled that they refuse to refund the $18.72 I paid in exchange for their promise to deliver my package within 3 business days.

Dear Madam: I called your office today and was given this e-mail address to send my response to the above-mentioned complaint number. Attached please find the e-mails sent to Ms. [redacted]l and all the supporting documentation showing [redacted]l initialed and confirmed the...

"Ship To" address on the original package mailed out.  We did resend the package AT OUR EXPENSE and additionally offered her a 15% discount on her next shipment. The UPS Store #4910 [redacted] Suite 101 Phoenix, AZ 85032 Phone: [redacted] Fax: 602-495-0002