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The Usability People Reviews (2)

An individual from IP address (***] signed up multiple times to be a participant in one of our EHR usability studies.They used the same profile information and work experience, but provided multiple identities and addressesUnfortunately our fraud detection system only flagged the
secondary duplicate entries and one entry was able to slip past our protections,This person, claiming to be *** ***, stated on our siforms that they had an extensive medical background working with Electronic Health RecordsIt was clear during the testing that this was not true.To be certain that this lack of qualification was indeed correct, an attempt was made to verify the employment background providedThe individual became very unprofessional, abusive and claimed several additional untruths.The Usability People have a zero tolerance policy for fraudThe person claiming to be Mr Synder was not qualified to take partin our studyHis data was discarded, He will not be compensated for his time.Bennett L.Chief Experience Officer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

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Address: 4000 Legato Road, Suite 1100, Fairfax, Virginia, United States, 22033

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