The Vault Collective

To whom it may concern:Complain # *** came to me on Dec 21st ,and tould me that she no longer needed my childcare services ** *** *** *** *** ** *** *** *** ** *** *** ** *** and would not be bring her daughter back to my dayhome. at that point I told *** that she would have to give me a weeks notice or paid for the month of Jan, as it will take me a while to place her daughter with another childI also mention to her at that time that she was paid up until Dec 30th ,2016 so from Dec 21st until Dec 29th I asked *** muliptimes for her weeks written notice. *** states in her complaint when needed my service on Dec 27th that her text was ignored and when she came to my dayhome there was no one there ( please ref to parent sign -in sign- out sheet *** states that on the next day Dec 28th *** * *** *** *** *** *** when dropping her daughter off to my dayhome and when she picked her daughter up *** *** *** *** please ref to parent sisign-out sheet *** did not sign in or out because she did not bring her daughter on DEC 28TH On Dec 29th *** text me at 9;pm * *** * *** ** *** *** *** *** and said that she would drop her daughter off at 3;pm the next day Dec 30th and her grandfather would pick her up , since it was my last day of the month in Dec ,I never text her back that morning Dec 30th because her hours were never the same each day and I knew I had to work for her that day as her daughter came to my dayhome Monday- Friday days per week.( Please ref to Parent sign -in sign-out sheet) that she did not bring her daughter in on Dec 30th and I was available to work that day as it was her daughter schedule day to come to my dayhomeAs of Dec 30th SHE NEVER DROPPED OFF HER WEEKS WRITTEN NOTICE.As for *** stated that I replace her daughter in my dayhome ( please ref to parent sisign-out sheet) it will show that Ionly have children in my dayhome and I am allow up to children.So I did not replace *** daughter as of Feb 1st, I STILL HAVE FULL TIME SPOT AVAILABLEI did not go to *** and stated thather daughter wasn't working out in my dayhome , So why would *** feel like I should of have given her a weeks notice? *** came to me as her daughter provider on Dec ,21st and stated that she no longer need my service ,so I feel as a provider that I follow the contract between *** *** ( Little Angels Dayhome) AND *** that we both sign and agree too' I do feel that *** should paid me the cost of jan payment of stated in the contract $due to the fact that she broke the contract between us by not given me her weeks written notice I also feel if she just had given me her written notice we would not be dealing with a complain with your company. Thank you for your time, Your Truly, Donna M*** ( Little Angels Day home) ** * *** ** *** ** *** *** *** *** *** *** *** *** *** ** *** *** *** ** * *** *** ** ** *** *** *** *** ** *** *** *** ** *** *** * **

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*** ** * *** *** ** ***On Dec 21, *** came to me and stated that she no longer needed my child care service for her daughter.This same day Dec 21, I stated to her that I need a written notice, I asked her Multiple times as of
Jan 98, I still have not recieved her written notice that is stated in the contract agreementC/C of Contract between *** and MyselfThank youDonna M***

Complaint: ***
I am rejecting this response because:I recieved MrsM***’s response to the evidence I had sent in* *** *** * *** *** *** ** I had never been to her day home on the 27th of DecemberIn fact, I sent a texts where MrsM*** stated that she had told myself and her other day home clients she was unavailable until the 28th of DecemberWhich was the day I wentHer other statements can be compared with texts she had sent me back in December and Im sure you come to your own conclusions** *** *** *** *** *** *** *** ** *** * *** *** *** *** *** *** * *** *** *** ** *** *** ** *** *** ** *** *** ** *** * *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** ** *** ***
Sincerely,
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