On Jan29th I took my car in for repairs, a alignment is the major issueThe mgrMike called me and told me I had a bad lower ball jointI told him I had a lifetime warranty replacement and not to repair the ball jointHe then proceeded to tell me that he will do other repairs and alignmentI said okMy car was never aligned as it was still pulling to the rightWhen I got my bad ball joint repaired at [redacted] Auto, he informed me the car was never aligned and a vehicle should never be aligned with a bad ball jointI then called other mechanics to verify this information,, which was very accurate that this will pose safety issuesI returned to Rad Air and spoke to Mike againHe was very rude and would not issue me a refundHe swore at me as I was very upset that I was charged for this alignment and not known to me that a alignment should have never been doneI also called General MgrAndy F [redacted] who was just as rude, blamed me for paying the invoice like I should have kn
On Jan29th I took my car in for repairs, a alignment is the major issueThe mgrMike called me and told me I had a bad lower ball jointI told him I had a lifetime warranty replacement and not to repair the ball jointHe then proceeded to tell me that he will do other repairs and alignmentI said okMy car was never aligned as it was still pulling to the rightWhen I got my bad ball joint repaired at *** Auto, he informed me the car was never aligned and a vehicle should never be aligned with a bad ball jointI then called other mechanics to verify this information,, which was very accurate that this will pose safety issuesI returned to Rad Air and spoke to Mike againHe was very rude and would not issue me a refundHe swore at me as I was very upset that I was charged for this alignment and not known to me that a alignment should have never been doneI also called General MgrAndy F* who was just as rude, blamed me for paying the invoice like I should have kn
In Janurary of I was traveling from MN to NY and Mike Selby saved the day I brought him my Crystler Cirius It died at the rest stop and I had no idea why Mike excepted the challenge and found the potential problem Great, but I was running out of time and money When I explained that I was out of money due to the estimated time at the motel next door he volunteered to help me out because he believed he could still fix it He was very kind and friendly and determined, Cordial and professional I would say
The estimated problem was fixed but did not start the car He worked diligently trying all things, all options and this went on to the third dayNothing was working He called a computor specialist to take a look and on the fourth day he found the problem and it was fixed Just as I was giving up on making it home to NY Mike called and said come pick it up He still charged me the original quote when it really came to much more My case is unique yet he and his mechanics were very accommodating I am very grateful MikeI will never forget how you saved my car and my life Thanks to you I drove all the way to Maine, where I live now Thank You Mike, God Bless You
On Jan29th I took my car in for repairs, a alignment is the major issueThe mgrMike called me and told me I had a bad lower ball jointI told him I had a lifetime warranty replacement and not to repair the ball jointHe then proceeded to tell me that he will do other repairs and alignmentI said okMy car was never aligned as it was still pulling to the rightWhen I got my bad ball joint repaired at [redacted] Auto, he informed me the car was never aligned and a vehicle should never be aligned with a bad ball jointI then called other mechanics to verify this information,, which was very accurate that this will pose safety issuesI returned to Rad Air and spoke to Mike againHe was very rude and would not issue me a refundHe swore at me as I was very upset that I was charged for this alignment and not known to me that a alignment should have never been doneI also called General MgrAndy F [redacted] who was just as rude, blamed me for paying the invoice like I should have kn
On Jan29th I took my car in for repairs, a alignment is the major issueThe mgrMike called me and told me I had a bad lower ball jointI told him I had a lifetime warranty replacement and not to repair the ball jointHe then proceeded to tell me that he will do other repairs and alignmentI said okMy car was never aligned as it was still pulling to the rightWhen I got my bad ball joint repaired at *** Auto, he informed me the car was never aligned and a vehicle should never be aligned with a bad ball jointI then called other mechanics to verify this information,, which was very accurate that this will pose safety issuesI returned to Rad Air and spoke to Mike againHe was very rude and would not issue me a refundHe swore at me as I was very upset that I was charged for this alignment and not known to me that a alignment should have never been doneI also called General MgrAndy F
* who was just as rude, blamed me for paying the invoice like I should have kn
In Janurary of I was traveling from MN to NY and Mike Selby saved the day I brought him my Crystler Cirius It died at the rest stop and I had no idea why Mike excepted the challenge and found the potential problem Great, but I was running out of time and money When I explained that I was out of money due to the estimated time at the motel next door he volunteered to help me out because he believed he could still fix it He was very kind and friendly and determined, Cordial and professional I would say
The estimated problem was fixed but did not start the car He worked diligently trying all things, all options and this went on to the third dayNothing was working He called a computor specialist to take a look and on the fourth day he found the problem and it was fixed Just as I was giving up on making it home to NY Mike called and said come pick it up He still charged me the original quote when it really came to much more My case is unique yet he and his mechanics were very accommodating I am very grateful MikeI will never forget how you saved my car and my life Thanks to you I drove all the way to Maine, where I live now Thank You Mike, God Bless You