I was forwarded this message from [redacted] The warranty specifically states: “This warranty does not cover cookware used in food service settings, damage caused by overheating or other abuse, wear and tear to the cookware or the non-stick material, or surface imperfections which will not impair its functional utility Over time, surface imperfections may appear in the non-stick material.” If there are further problems I would suggest this customer call Cook’s Warehouse Vollrath’s Warranty Return Team determined that the product in question was wear and tear, which is not covered in the warranty Please let me know if I can be of further service.Thank you, [redacted] ***Customer Service Representative [redacted]
I was forwarded this message from [redacted] The warranty specifically states: “This warranty does not cover cookware used in food service settings, damage caused by overheating or other abuse, wear and tear to the cookware or the non-stick material, or surface imperfections which will not impair its functional utility Over time, surface imperfections may appear in the non-stick material.” If there are further problems I would suggest this customer call Cook’s Warehouse Vollrath’s Warranty Return Team determined that the product in question was wear and tear, which is not covered in the warranty Please let me know if I can be of further service.Thank you, [redacted] ***Customer Service Representative [redacted]