The Watch Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me as long as the watch does get returned by the end of the year in new condition Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]After reviewing the business response, I contacted my credit card company to verify if Watchco.com's statement was true My credit card company representative told me that this was wholly untrue and one of the silliest things they have heard The credit card company will accept refunds at any time and for any reason The credit card company then offered to assist me in pursuing the refund from WatchCo.com since the credit card company will allow me to contest the purchase.Further, no contact was received on or around November 13th as the business response alleges No email was received If a phone call was made, no message was left.The business response is wholly unacceptable and proves one of two things about the business: Either they are either misrepresenting facts or are not competent at processing refunds and handling customer service My contact details remain the same as they were at the time of purchase If they want to contact me, they have what they need Regards, [redacted]