The Watch Guy, Watch Restoration Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me MrJames is striving to exceed my expectations with exceptional service Regards, [redacted] ***

Kevin James provided a verbal response: I sent the consumer several emails in March 2016 and there was a problem with my server and email to and from, and they were not going through. They were hung up in the server. Consumer filed a complaint, I contacted him yesterday and he knows now that his...

watch has been ready since March. I have done 3 past restorations for him. I thought he had moved, therefore his email may have changed. I don't cash the checks until I am actually done restoring the watch, when I advised him yesterday that it was done. He said I can cash the check, and then I send the restored product back to the consumer, when the payment check clears.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Mr. James is striving to exceed my expectations with exceptional service.
Regards,
[redacted]