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The Wedding Salon Reviews (1)

Review: I registered for an event, but ever since I keep getting email solicitations from vendors. I NEVER gave permission to share my personal information with associated vendors. I have been unsubscribing my emails from numerous vendors email distribution lists, but there is no end. I WANT MY NAME TAKEN OFF ALL LISTS IMMEDIATELY. This is very upsetting that there is no opt-out option since the business gave my information to countless vendors.Desired Settlement: I want my name taken off every vendor list.

Business

Response:

We would like to apologize for any inconvenience our customer has experienced. We understand her frustration but must point out that the customer was aware of our terms and conditions. Our terms are a required section to read before proceeding with registering for our events.

All event attendees go to this page to register for an event:

As you fill out the information in order to complete your registration, you must fill out the required field to agree with our terms and conditions:

Number 9 pertains to this matter specifically. To date, we still have no record of an email to our info account alerting us to remove this customer.

Below you will find a copy of our terms and conditions:

Congratulations, and welcome toThe WeddingSalon!

As a condition to attending our event, you agree to the following Terms of Service

(which we may revise with notice from time to time):

1 Registration Fees. Event registration fees are payable in full prior to entry to our event.

2 Changes Permitted. We reserve the right to change ticket pricing and/or the date and/or the

venue of our events at any time with notice.

3 Tickets Not Transferrable. Tickets to our events are valid only for your personal use;

you may not assign or transfer your ticket to another party. Please keep your ticket safe,

as we may deny you entry if a third party enters our event with your ticket.

4 Minimum Age. You must be at least 21 years old to attend our event.

We require valid identification for each registrant.

5 Right to Reject Applicant, Deny Entry or Eject. We reserve the right to reject any application

for registration, to deny entry to any registrant (provided that we refund her registration fee),

and to eject any registrant who violates the Terms of Service from an event (without refund of

her registration fee).

6 Prohibitions. You agree not to do any of the following at our event:

• Misrepresent that you are engaged.

• Violate our “business casual” dress code (e.g., no flip flops or sneakers).

• Drink irresponsibly, or harass, intimidate or threaten any person.

• Damage the venue (e.g. stain carpets, damage walls, furniture or booths).

• Promote any fraudulent, deceptive or unlawful activity.

• Promote a product, event or service of a party other than The Wedding Salon and our

authorized vendors to any vendor or registrant without our prior written consent.

• Solicit or collect personal information from vendors or registrants.

• Bring a minor or a stroller.

7 Assumption of Risk.

• Lost or stolen items. You acknowledge that we are not responsible for lost or stolen

items; please do not leave your valuables unattended.

• Your interactions with third parties. You acknowledge that we are not responsible for

losses or damages of any sort arising from (a) your business dealings or other interactions

with third parties (for example, performance by a vendor under an agreement to provide products or services to you; or breach of the terms of any promotion, advertisement or

raffle promoted by a third party); or (b) use of your personal information by third parties

(e.g., by vendors or sponsors of raffles).

8 No guarantee or warranty. You acknowledge that we do not guarantee that you will book

any vendors that you meet at our event for your wedding. WE PROVIDE OUR SERVICES “AS

IS”, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE

DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE.

9 Use of Your Personal Information

• Database of Personal Information. We maintain personal information that you provide to

us on your registration form, on-line or otherwise in a database, including without

limitation your name, postal and email addresses, and other contact and/or demographic

information (your “Personal Information”).

• Right to Opt Out. You may at any time elect to remove your Personal Information from

our distribution database by emailing [redacted]

• Sharing of Information. Unless otherwise directed by you in writing, we may use your

Personal Information to contact you directly, and may share your Personal Information

with vendors of potential interest to you, who may then contact you.

• Sole Liability. You agree to be exclusively liable for any and all damages arising from use

of information that you (i) provide to The Wedding Salon; (ii) directly or indirectly make

available to vendors; or (iii) post or distribute on or through our site.

• No Misrepresentations. You agree not to provide inaccurate, misleading or false

information to The Wedding Salon or to any affiliated vendor.

• Privacy. Your privacy is very important to us. Although we use commercially reasonable

efforts to maintain the privacy of your personal information, we may disclose such

information if and as required by law, and cannot guarantee that that your information will

not otherwise be disclosed to third parties due to limitations of security safeguards.

10 Indemnification. You agree to indemnify, defend and hold harmless The Wedding Salon, its

officers, directors, employees, agents and third party service providers, from any losses, costs,

liabilities and expenses (including reasonable attorneys’ fees) relating to or arising from

(a) your violation of these Terms of Service or the rights of any third party; (b) risks assumed by

you hereunder; (c) damage that you cause to the venue or other property; (d) your interactions

with third parties (e.g. vendors); and/or (e) your violation of any applicable laws, rules

(including those of the venue) or regulations.

11. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT

WILL THE WEDDING SALON, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS,

SUPPLIERS OR THIRD PARTY SERVICE PROVIDORS BE LIABLE FOR ANY INDIRECT,

SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES,

REGARDLESS OF LEGAL THEORY, WHETHER OR NOT THEY HAVE BEEN WARNED OF THE

POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL

PURPOSE. THE AGGREGATE LIABILITY OF SUCH PARTIES TO YOU FOR CLAIMS BROUGHT

BY YOU ARISING FROM OUR EVENT AND/OR USE OF YOUR PERSONAL INFORMATION

SHALL NOT EXCEED THE AGGREGATE AMOUNT YOU PAID TO REGISTER FOR OUR EVENT.

12 Governing Law; Jurisdiction. These Terms of Service are governed by New York law (except

for its conflicts of laws principles). All claims arising out of or relating to these terms or the

services that we provide must be litigated exclusively in federal or state court of New York

County, New York, and both parties consent to venue and personal jurisdiction there.

13 Miscellaneous. These Terms of Service (as revised with notice from time to time) constitute

the entire and exclusive agreement between you and The Wedding Salon with respect to our

event, and supersede and replace any other agreements, terms and conditions applicable

thereto. Our failure to enforce a provision is not a waiver of our right to do so later. If a

provision is found unenforceable the remaining provisions of the Agreement will remain in full

effect and an enforceable term will be substituted reflecting our intent as closely as possible.

You may not assign any of your rights in these Terms of Service, and any such attempt is void,

but we may assign our rights to any of our affiliates or subsidiaries, or to any successor in

interest of our business.

14 Honor Code. You agree to promptly report to The Wedding Salon any violation of the Terms

of Service by others.

Accepted and agreed.

We will remove this customer from our database and wish her happy wedding planning.

Warmest regards,

Team at the Wedding Salon

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I had not finished registering for the event and had gotten this email, body copy pasted below, which says "we don't have enough information to process your registration." Therefore, I do not believe I was sent those terms and would have expected to not been registered for anything. It is clear that my information was already given out to their vendor list even though I never attended the event or even finished registering for the event. I get multiple "Junk" emails on a daily basis.

In the terms sent to me in their response, they say that if I email them that they can take me off their email list… will that take me off the list to the vendors that they passed my information along to?

Thank you.

--------------------------------

Hi,

Thank you for submitting your registration for tickets to the Wedding Salon’s NY Showcase on Monday, November [redacted], 2013. At this time, we don’t have enough information to process your registration. Please fill out the form located here: [redacted] for us to complete your registration to attend. The deadline is Wednesday 11/*/13.

Otherwise, you are welcome to purchase tickets at [redacted] for $75.

Looking forward to hearing from you so we can process your registration to attend!

Warmest Regards,

Wedding Salon

Note: If further confirmed, you will receive an official confirmation and your name will be on the guest list. There are no physical tickets to this event.

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Description: WEDDING SUPPLIES & SERVICES

Address: 333 West 39th Street Penthouse 1501, New York, New York, United States, 10010

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