Initial Business Response / [redacted] (1000, 5, 2016/08/19) */ We use a wholesale distributor for all our parts! We carry a day guarantee on all parts if something manufacturer goes wrong we fix itCustomers screen was glitching and brought it back inWe repaired the customers device for him with another brand new screenDid full check list on device and everything is workingIf customer is having an issue with his screen he would need to bring it in for a warranty replacement and bring his receiptNo screen makes a phone glitch, it would be considered a faulty part, which happens occasionallyWhen a warranty is done we provide customer with a new part for free but they must pay techs laborI actually gave this customer a discount for labor for any issues he had with last screenWe have been in business for more than years and we do not use any used screens on any of our devices, that is how we carry a warranty!! Also we have knowledge in what we do, we have a certification for our work! We resolved the issue for the customer when he came backThe policy in our store is there are no refunds after the work has been providedday warranty still stands! Any questions give us a call XXX-XXX-XXXX Thank you
I am not satisfied from his reply he is delaying to return my deposit I didn't invest anything it was the deal to buy vehicle I deposit some money but he failed to give me a vehicle Then he wrote me the check when I deposit it got bounced I paid penalty I want my deposit back as soon as
Hello ***, To Clarify you were not a customer leaving a deposit for a carThis was a personal business deal investmentSome of the information stated is incorrectI apologize for the complications, I will personally contact you to further discuss the situationThank you
Initial Business Response /* (1000, 5, 2016/08/19) */
We use a wholesale distributor for all our parts! We carry a 120 day guarantee on all parts if something manufacturer goes wrong we fix it. Customers screen was glitching and brought it back in. We repaired the customers device for him with...
another brand new screen. Did full check list on device and everything is working. If customer is having an issue with his screen he would need to bring it in for a warranty replacement and bring his receipt. No screen makes a phone glitch, it would be considered a faulty part, which happens occasionally. When a warranty is done we provide customer with a new part for free but they must pay techs labor. I actually gave this customer a discount for labor for any issues he had with last screen. We have been in business for more than 7 years and we do not use any used screens on any of our devices, that is how we carry a warranty!! Also we have knowledge in what we do, we have a certification for our work! We resolved the issue for the customer when he came back. The policy in our store is there are no refunds after the work has been provided. 120 day warranty still stands! Any questions give us a call XXX-XXX-XXXX Thank you.
his reply . he is delaying to return my deposit . I didn't invest anything . it was the deal to buy vehicle . I deposit some money . but he failed to give me a vehicle . Then he wrote me the check . when I deposit it got bounced . I paid penalty . I want my deposit back as soon as .
Initial Business Response / [redacted] (1000, 5, 2016/08/19) */ We use a wholesale distributor for all our parts! We carry a day guarantee on all parts if something manufacturer goes wrong we fix itCustomers screen was glitching and brought it back inWe repaired the customers device for him with another brand new screenDid full check list on device and everything is workingIf customer is having an issue with his screen he would need to bring it in for a warranty replacement and bring his receiptNo screen makes a phone glitch, it would be considered a faulty part, which happens occasionallyWhen a warranty is done we provide customer with a new part for free but they must pay techs laborI actually gave this customer a discount for labor for any issues he had with last screenWe have been in business for more than years and we do not use any used screens on any of our devices, that is how we carry a warranty!! Also we have knowledge in what we do, we have a certification for our work! We resolved the issue for the customer when he came backThe policy in our store is there are no refunds after the work has been providedday warranty still stands! Any questions give us a call XXX-XXX-XXXX Thank you
I am not satisfied from his reply he is delaying to return my deposit I didn't invest anything it was the deal to buy vehicle I deposit some money but he failed to give me a vehicle Then he wrote me the check when I deposit it got bounced I paid penalty I want my deposit back as soon as
Hello ***, To Clarify you were not a customer leaving a deposit for a carThis was a personal business deal investmentSome of the information stated is incorrectI apologize for the complications, I will personally contact you to further discuss the situationThank you
Initial Business Response /* (1000, 5, 2016/08/19) */
We use a wholesale distributor for all our parts! We carry a 120 day guarantee on all parts if something manufacturer goes wrong we fix it. Customers screen was glitching and brought it back in. We repaired the customers device for him with...
another brand new screen. Did full check list on device and everything is working. If customer is having an issue with his screen he would need to bring it in for a warranty replacement and bring his receipt. No screen makes a phone glitch, it would be considered a faulty part, which happens occasionally. When a warranty is done we provide customer with a new part for free but they must pay techs labor. I actually gave this customer a discount for labor for any issues he had with last screen. We have been in business for more than 7 years and we do not use any used screens on any of our devices, that is how we carry a warranty!! Also we have knowledge in what we do, we have a certification for our work! We resolved the issue for the customer when he came back. The policy in our store is there are no refunds after the work has been provided. 120 day warranty still stands! Any questions give us a call XXX-XXX-XXXX Thank you.
I am not satisfied from...
his reply . he is delaying to return my deposit . I didn't invest anything . it was the deal to buy vehicle . I deposit some money . but he failed to give me a vehicle . Then he wrote me the check . when I deposit it got bounced . I paid penalty . I want my deposit back as soon as .