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The Workroom Of SW Florida

28282 Industrial St STE 1, Bonita Springs, Florida, United States, 34135-4844

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Reviews Window Shades The Workroom Of SW Florida

The Workroom Of SW Florida Reviews (%countItem)

I had ordered shades for a rental property at *** XXXXX from Manny F. owner of Itneriors and Outdoor Spaces

The original quote was $329.10 which I paid in full. However when I checked my credit card account , I noticed that $351.52 was charged. I called Manny F., the owner, about it and he said they made a mistake and charged the tax twice. He then said that he would refund the $22.40 and put it on my credit card. This was February.

Since I never received the refund, I called him about it and he said he can't credit the card so he will send a check and proceeded to ask for my mailing address. It is now 6 months later and I still have not received it.

He is an extremely poor business man and does not know how to manage. I sent him and email and test message about 2 weeks ago asking him to refund the money with 7 business day. Nothing again.

I am requesting a full refund of the $22.40 and would also like to rebuke his company and honesty. A terrible vendor who is destined to fail.
Product_Or_Service: cellular shades
Order_Number: Invoice # xxx
Account_Number: Invoice # xxx

Desired Outcome

Refund Refund the $22.40 and send apology to me for not paying this tiny amount of money. Also, he should apologize for taking about 3 months just to get 2 set of cellular shades correct! Attached in the next section if a copy of the bill for $325.10 and shown below is the amount that was charged to my credit card - $351.52 January 27 - February 26, 2017 ct Purchases and Adjustments 01/27 01/28 SQ *INTESQ INTERIORS AND O ARCADIA FL $351.52 Totally dishonest!!

The Workroom Of SW Florida Response

I would just like to say that *** did not order these Shades, We were contacted by the renter at that time and she gave us the measurement for them.

*** later called to get pricing base on those measurements giving to us, I told *** we would need to go out and do a full measure. We were told he didn't want to pay the $35 fee, At his at his request we didn't the shades to the measurements given.

*** called to tell us about the $22.40 error, I had told *** that I would upgrade his shades and include a cover bar at no cost.

Which we did at no cost.

A month later he call to complaint about the $22.40, I had told him we agreed on the upgrades at no cost. He still wanted the money. A week later I mailed a check for the amount $22.40 was sent to the address of file.

And haven't heard anything from him snits the installation in February.

Till now.

Customer Response

(The consumer indicated he/she DID NOT accept the response from the business.)
Totally disagree with his narrative. I never told him to send the check to the address where the shades were installed - it was a rental property. I told him to mail it to my Naples address and gave him the address in a text message.
Now please send it to me at my summer address in Ohio

XXXXX ***
*** XXXXX

Thank you.

Customer Response

(The consumer indicated he/she DID NOT accept the response from the business.)
Never responded to my last response to his statements. All he has to do is refund the over charge of $22.40 which he promised to do numerous times I'm still waiting.

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Address: 28282 Industrial St STE 1, Bonita Springs, Florida, United States, 34135-4844

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