The Wright Group Inc.

Complaint ID ***I reject the response from the business and consider it to be unacceptable.According to the business, *** contacted them on October to give them her new employment information and it was verified on October 26th, which, is trueHowever, on October 26th, I received confirmation from my prospective employer that the offer of employment was rescindedUpon receiving this call, I contacted the MrW*** and stated that I was no longer employedAt this time, MrW*** stated that we were no longer eligible for the houseAccording to MrW*** as seen in his response, he states that we forfeited the deposit if we changed our minds for the houseHowever, we did not change our mind but became ineligible to rent the house prior to the lease signingMrW*** stated that he could not rent us the house because we did not meet the income requirements, which makes perfect senseWe were also told by him that there were no other applications and there's no way others would be turned down if we were told one day prior that we were approved and immediately the next day told we were ineligible before a lease had not even been signedHe only returned $of the $that was paid for the depositThe other person involved is my partner, *** *** who is aware of this complaint and the both of us would like to receive out full deposit back since we were not eligible for the houseAdditionally, MrW*** never contacted my prospective employer to verify the letter, if he did then he would have known that the offer no longer was thereWe did not change our minds as agreed but were told we weren't eligible so therefore according to the documents we signed, we are entitled to the full amount and should be refunded an additional $*** *** phone number is *** and her email is *** should you need further information from herPlease contact me if you need any additional information

This will acknowledge receipt of your letter concerning the above referenced case numberThere is another party to this transaction, Ms*** *** and I'm not sure whether she is part of this complaint or not, but perhaps you could clear that up for usAttached is our response to the two of
them concerning the refund of the security depositThe issue seems to be whether they were approved or not to rent the propertyRental applications were submitted on October 19, 2016, and our records indicate that *** called our office on October 21, 2016, and asked that we not contact her present employer, as she was expecting an offer from another family, which did occurIn fact, when contacted on October 26, 2016, the new family gave her very positive reviewsDuring this call, *** was assured that everything was good to go and we would set a date to sign the leasesLeases were prepared on October 26, 2016, and the appointment to sign was set for October 28, The issue of ineligibility is questionable since on the date we approved the applications, the offer of employment letter for *** *** was still a valid part of their applicationWe were contacted on October 27, 2016, and informed that the offer had been withdrawnOur files otherwise indicated very positive responses from those that were contacted regarding these two young ladies and we, in factby virtue of preparing the leases, fully intended to complete our end of the deal.If there are any further questions or concerns, please do not hesitate to call

Complaint ID [redacted]I reject the response from the business and consider it to be unacceptable.According to the business, [redacted] contacted them on October 21 2016 to give them her new employment information and it was verified on October 26th, which, is true. However, on October 26th, I received confirmation from my prospective employer that the offer of employment was rescinded. Upon receiving this call, I contacted the Mr. W[redacted] and stated that I was no longer employed. At this time, Mr. W[redacted] stated that we were no longer eligible for the house. According to Mr. W[redacted] as seen in his response, he states that we forfeited the deposit if we changed our minds for the house. However, we did not change our mind but became ineligible to rent the house prior to the lease signing. Mr. W[redacted] stated that he could not rent us the house because we did not meet the income requirements, which makes perfect sense. We were also told by him that there were no other applications and there's no way others would be turned down if we were told one day prior that we were approved and immediately the next day told we were ineligible before a lease had not even been signed. He only returned $870 of the $1170 that was paid for the deposit. The other person involved is my partner, [redacted] who is aware of this complaint and the both of us would like to receive out full deposit back since we were not eligible for the house. Additionally, Mr. W[redacted] never contacted my prospective employer to verify the letter, if he did then he would have known that the offer no longer was there. We did not change our minds as agreed but were told we weren't eligible so therefore according to the documents we signed, we are entitled to the full amount and should be refunded an additional $300. [redacted] phone number is [redacted] and her email is [redacted] should you need further information from her. Please contact me if you need any additional information.

This will acknowledge receipt of your letter concerning the above referenced case number. There is another party to this transaction, Ms. [redacted] and I'm not sure whether she is part of this complaint or not, but perhaps you could clear that up for us. Attached is our response to the two of...

them concerning the refund of the security deposit. The issue seems to be whether they were approved or not to rent the property. Rental applications were submitted on October 19, 2016, and our records indicate that [redacted] called our office on October 21, 2016, and asked that we not contact her present employer, as she was expecting an offer from another family, which did occur. In fact, when contacted on October 26, 2016, the new family gave her very positive reviews. During this call, [redacted] was assured that everything was good to go and we would set a date to sign the leases. Leases were prepared on October 26, 2016, and the appointment to sign was set for October 28, 2016. The issue of ineligibility is questionable since on the date we approved the applications, the offer of employment letter for [redacted] was still a valid part of their application. We were contacted on October 27, 2016, and informed that the offer had been withdrawn. Our files otherwise indicated very positive responses from those that were contacted regarding these two young ladies and we, in fact. by virtue of preparing the leases, fully intended to complete our end of the deal.If there are any further questions or concerns, please do not hesitate to call.

Complaint ID [redacted]
I reject the response from the business and consider it to be unacceptable.
According to the business, [redacted] contacted them on October 21 2016 to give them her new employment information and it was verified on October 26th, which, is true. However, on October 26th, I received confirmation from my prospective employer that the offer of employment was rescinded. Upon receiving this call, I contacted the Mr. W[redacted] and stated that I was no longer employed. At this time, Mr. W[redacted] stated that we were no longer eligible for the house. According to Mr. W[redacted] as seen in his response, he states that we forfeited the deposit if we changed our minds for the house. However, we did not change our mind but became ineligible to rent the house prior to the lease signing. Mr. W[redacted] stated that he could not rent us the house because we did not meet the income requirements, which makes perfect sense. We were also told by him that there were no other applications and there's no way others would be turned down if we were told one day prior that we were approved and immediately the next day told we were ineligible before a lease had not even been signed. He only returned $870 of the $1170 that was paid for the deposit. The other person involved is my partner, [redacted] who is aware of this complaint and the both of us would like to receive out full deposit back since we were not eligible for the house. Additionally, Mr. W[redacted] never contacted my prospective employer to verify the letter, if he did then he would have known that the offer no longer was there. We did not change our minds as agreed but were told we weren't eligible so therefore according to the documents we signed, we are entitled to the full amount and should be refunded an additional $300. [redacted] phone number is [redacted] and her email is [redacted] should you need further information from her. Please contact me if you need any additional information.