Thermal Construction

Business response taken over the phone by Revdex.com staff 8/26/15. The job is almost completed right now and the consumer is very satisfiedThey were delayed the past days because of the weatherThe consumer had been contacted all along about any delaysAll the dates have been in compliance
since August 14th The only day they were questioning was August 17th but they had not committed to a firm date, they came on the 18th instead They spoke to the consumer's attorney on the 17th and advised that everything was going to be done and he was totally fineThey think that the daughter had concerns about their company and whether they were coming to do the job or not

Business responded to complaint.February 3, 2016  Revdex.com, Inc.2800 Euclid Ave.Cleveland, OH 44115 Attn: [redacted] We are responding to complaint filed by Mr. [redacted], ID # [redacted]. On two previous occasions per Mr. [redacted]s request, we...

serviced the installation that was completed 12/18/15 .  Our installers  added sealant to the windows and inspected for any areas which could cause leaking. On February 1st, we believe we found a sill crease on one unit that needed extra sealant.  The customer agreed.  The customer inspected the area and signed off on the service as completed. Please see completion form. If you have any further questions in regards to this response please contact our office at 440-946-1007 Thank You. Thermal Construction, Inc.Jessica C[redacted]Operations

My mother and I are NOT satisfied with this company. The owner Ed K[redacted] is lying to both U.S. and the sub-contractors that he hired to do the job. He is only sending one painter then pulling him off our job to go and complete other jobs. Ed doesn't deserve having a business. I'm very disgusted with him and the way he runs a business[redacted]