Thermo Comfort

Revdex.com:Please note we were not advised a credit was issued on 6/5, I was promised a resolution and callback and never received one regarding this bill from a managerThis company also chose to ignore this complaint for more than two months.Regardless I have reviewed the? response made by the business in reference to complaint ID [redacted] , and find that resolution to be satisfactory

Revdex.com:Please note we were not advised a credit was issued on 6/5, I was promised a resolution and callback and never received one regarding this bill from a managerThis company also chose to ignore this complaint for more than two months.Regardless I have reviewed the response made by the business in reference to complaint ID ***, and find that resolution to be satisfactory

We completed our investigation of this dispute and determined we incorrectly billed this customer.? ? On 6/our Finance Manager advised *** a credit would be issued, and I send a follow up email today.? (Attached)? This customer was not sent to a Collection Agency, but may have
mis-understood our standard internal collection notice.? Please feel free to contact me directly should you have any questions, or need additional information.? Respectfully,? ?
*** ***CFOEngineer Rd.San Diego, CA? 92111(858) [email protected]