Sign in

Thermo Direct, Inc

Sharing is caring! Have something to share about Thermo Direct, Inc? Use RevDex to write a review
Reviews Thermo Direct, Inc

Thermo Direct, Inc Reviews (16)

I had an extremely positive experience with Thermo Direct. The service technician ([redacted]) was on time, very professional but also personable. He explained everything he was doing and gave me his honest assessment of what was wrong and what was needed to fix it. He was not pushy and didn't try to upsell me unnecessary goods or services. I have a large amount of respect for their courtesy and professionalism and will definitely use them again in the future.

Excellent installation of new HVAC system. Everyone I dealt with were very professional and a pleasure to have in my home. Great company

I have had problems with my air conditioner unit. Thermo Direct came out diagnosed the problem and was very professional, We have worked with both [redacted] and [redacted] on the problems we had. The unit is now working fine. They were prompt and very friendly. I am referring my family to this company. We always got a f/u phone call to make sure the service was good. Thank you Thermo Direct!!!","pos-1

When my heater broke after normal business hours, I couldn't find an HVAC company that was open. My regular HVAC company wasn't answering and even with layering on blankets and sweatshirts it was pretty cold. That's how we found Thermo Direct. We called for emergency services and they came so fast. I can't complain because they do not charge for overtime and we paid less than expected for our service. I would recommend Thermo Direct for anyone who needs emergency services.

Excellent no timely quality work.","pos-3

Service personnel presents with excellent attitude and concern for the customer. Very knowledgeable. This company is highly recommended.

Excellent installation of new HVAC system. Everyone I dealt with were very professional and a pleasure to have in my home. Great company","pos-5

Our A/C stopped cooling on July 4th. Our call to Thermo Direct was answered locally and we were told a tech would be in contact within 3 hours. He ([redacted]) called us in about 2 hours to say he was on the way and would arrive in 10-20 minutes. After arriving on time he introduced himself placed booties on his shoes and checked the thermostat. He quickly found the problem(in the out door unit) and informed me what it would cost to repair. He checked the systems Freon, the duct work in the craw space, the temperature out of the duct/into the return, and other mechanical functions. We were Very satisfied with the company and the tech [redacted]. The office called 2 days later to see if everything was OK and if we had any questions.","pos-6

Thermo Direct is an A1+ Company. They exceeded all our expectations. Left without any heat or air conditioning they were prompt with sending someone out and had a new unit installed shortly thereafter. They are professional, knowledgeable, reasonable, friendly and willing to help you in any way they can. What a great team. Thank you [redacted], [redacted] and [redacted].","pos-7

Thermo Direct is an A1+ Company. They exceeded all our expectations. Left without any heat or air conditioning they were prompt with sending someone out and had a new unit installed shortly thereafter. They are professional, knowledgeable, reasonable, friendly and willing to help you in any way they can. What a great team. Thank you [redacted], [redacted] and [redacted].

Our A/C stopped cooling on July 4th. Our call to Thermo Direct was answered locally and we were told a tech would be in contact within 3 hours. He ([redacted]) called us in about 2 hours to say he was on the way and would arrive in 10-20 minutes. After arriving on time he introduced himself placed booties on his shoes and checked the thermostat. He quickly found the problem(in the out door unit) and informed me what it would cost to repair. He checked the systems Freon, the duct work in the craw space, the temperature out of the duct/into the return, and other mechanical functions. We were Very satisfied with the company and the tech [redacted]. The office called 2 days later to see if everything was OK and if we had any questions.

Excellent no timely quality work.

I have had problems with my air conditioner unit. Thermo Direct came out diagnosed the problem and was very professional, We have worked with both [redacted] and [redacted] on the problems we had. The unit is now working fine. They were prompt and very friendly. I am referring my family to this company. We always got a f/u phone call to make sure the service was good. Thank you Thermo Direct!!!

Service personnel presents with excellent attitude and concern for the customer. Very knowledgeable. This company is highly recommended.","pos-4

When my heater broke after normal business hours, I couldn't find an HVAC company that was open. My regular HVAC company wasn't answering and even with layering on blankets and sweatshirts it was pretty cold. That's how we found Thermo Direct. We called for emergency services and they came so fast. I can't complain because they do not charge for overtime and we paid less than expected for our service. I would recommend Thermo Direct for anyone who needs emergency services. ","pos-8

I had an extremely positive experience with Thermo Direct. The service technician ([redacted]) was on time, very professional but also personable. He explained everything he was doing and gave me his honest assessment of what was wrong and what was needed to fix it. He was not pushy and didn't try to upsell me unnecessary goods or services. I have a large amount of respect for their courtesy and professionalism and will definitely use them again in the future.","pos-2

Check fields!

Write a review of Thermo Direct, Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Thermo Direct, Inc Rating

Overall satisfaction rating

Description: Heating Air Conditioning Suppliers, Air Conditioning Repair Companies, Air Conditioning & Heating Contractors - Commercial, Air Conditioning & Heating Contractors - Residential, Heating Contractors, Air Conditioning Companies

Address: 134 Donmoor Ct, Garner, North Carolina, United States, 27529-2500

Phone:

Show more...

Web:

This website was reported to be associated with Thermo Direct, Inc.



Add contact information for Thermo Direct, Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated