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Thermo-Tite Window Systems Ltd.

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Reviews Thermo-Tite Window Systems Ltd.

Thermo-Tite Window Systems Ltd. Reviews (9)

My home has a few Thermo-tite windows and all have failed. Foggy and moldy in between the panels. Company is nowhere to be found. Of course noone would honor warranty on this terrible product. Can't find a number, contact or place to visit.

+3

Revdex.com:At this time, I have not been contacted by Thermo-Tite Window Systems Ltd. regarding complaint ID [redacted].Sincerely,[redacted]

Two of my windows don't lock properly. I've even had the top part of the window open up and fall down, catching me on the head once. For my bow window, one of my cranks do not work and is literally falling out of the window. This has been the case for the past 5 years. I have to put tape around it because bugs get in my house that way, so I cannot enjoy fresh air in my living room. I can't get in touch with anyone to honor the 30 year warranty for the mechanical parts defects. Very unhappy after paying over $14,000 for my house full of windows installed by Thermo-Tite.

+2

Review: Windows need adjusting in my dining room and bedroom. These windows will not close right. I have a lifetime guarantee when I purchased these windows in March 2005.Desired Settlement: I need either Thermo- Tite to send a repair person out or I would like them to have a REPUTABLE company send a person out to repair/adjust. I tried calling several times and did not get a response

Review: ENTIRE HOME HAD WINDOWS INSTALLED IN December OF 2004. FIVE window HERMETIC seals have FAILED !!!! The windows have FOGGED....formed a FILM !!! We have a (50) year WARRANTY !!!! PLEASE HELP US GET REPLACEMENT WINDOWS.Desired Settlement: Just replace the FAULTY WINDOWS !!!!!!!

Consumer

Response:

At this time, I have not been contacted by Thermo-Tite Window Systems Ltd. regarding complaint ID [redacted].

Sincerely,

Review: The warranty on the 16 Gorell windows and 1 patio door that were installed states they have a 50 year warranty on the contract that was signed **May09. I have tried calling both numbers listed on the contract was informed that another company ( ###-###-####) took over who now states they are no longer handling any of this company's clients. I have some windows that need to be replaced or repaired. and 1Desired Settlement: I would like the windows replaced/repaired or a refund of the money so that I can have them replaced/repaired.

Consumer

Response:

At this time, I have not been contacted by Thermo-Tite Window Systems Ltd. regarding complaint ID [redacted].Sincerely,[redacted]

Review: I purchased 18 windows from Thermo Tite in which I also purchased the lifetime warranty for service. Every window is defective and I have had their service people come in to make repairs. In addition, I have made trips to their office in which I was given window parts to fix the broken catches myself. Yesterday I day I visited their office again and to my dismay they were closed down.

I am now left with windows that leak from any heavy rain. Windows literally fall in if you open them so, we keep them closed at all times. My house is as cold as it was with aluminum windows, I have never conserved any energy with these windows, my house is freezing!Desired Settlement: I want a refund or to have Thermo TIte come in and fix all 18 windows. I also want to know what business name they do business under now.

Review: I HAVE BEEN CALLING FOR REPLACEMENT OF 2 DEFECTIVE WINDOWS (UNDER WARRANTY). I AM GETTING A RECORDING STATING SOMEONE WILL GET BACK TO ME & NO HAS . IT HAS BEEN OVER 2 WEEKS & COUNTLESS PHONE CALLS. tHE NUMER I AM CALLING IS ###-###-####. i

I AM AFRAID THE COMPANY IS NO LONGER IN BUSINESS. I CANNOT SPEAK TO A HUMAN, I KEEP GETTING A RECORDING. I HAVE A 20 YEAR WARRANTY ON THE WINDOWS.Desired Settlement: NEED 2 WINDOWS REPLACED

Consumer

Response:

At this time, I have not been contacted by Thermo-Tite Window Systems Ltd. regarding complaint ID [redacted].

Sincerely,

Review: We intalled 16 Thermo-Tite windows in our home in 2006 with a 50-year warranty. Now 3 window panels having problems - moisture and dirts accumalated between layers of glasses. I have called the custom service (###-###-####) and left messages with call back number four times in past 3 weeks, however no response received so far. I searched online, but cannot find a this company's official or custom service web-site to file my compliant directly.Desired Settlement: Call me back to schedule a replacement for those window panels which having quality probles as soon as possible.

Consumer

Response:

At this time, I have not been contacted by Thermo-Tite Window Systems Ltd. regarding complaint ID [redacted].

Sincerely,

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Description: WINDOWS - INSTALLATION/SERVICE

Address: 31 Merritt Street, Port Chester, New York, United States, 10573

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