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Thermotron, Inc.

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Thermotron, Inc. Reviews (1)

Review: My AC wasnt working, I had Thermotron come and he told me I probably had a leak, he put freon in and it worked for a few days then stopped. I called a different company and they said I didnt have a leak and said whoever put the freon in left the o rings on the ground and didnt correctly find the error as I had a burnt out AC unit. So whatever he did caused my whole unit to burn out. I had to pay $1600 for a new unit. he gave poor quick service that was a quick fix and ended up causing me more headaches and money. I needed this to be fixed right the first time. It was poor quality of service and neglectDesired Settlement: I would like my money back as I had to pay much more to repair the equipment to a usable machine for years, not a two days.

Business

Response:

Ms,[redacted] called me that her neighbor( who is my customer) recommended my company to fix her a/c unit. After troubleshooting I found there is no freon in the system.I pressurised the system and checked for leaks.After founding no leak I told ms.[redacted] about the problem and how much it would cost to fiil with freon. After O.K from her I charged system with freon and left the biil in the amount of $320.00 After 1 month went by and I did not received the check I called ms.[redacted] and she told me her boyfriend will send a check.I waited and called again and she said that I will not get paid because the unit never worked and she called another a/c company.A few days later I went to Tenafly precinct complaining and police officer called ms.[redacted].She told him I will get paid for my services.I am still waiting

Consumer

Response:

I am rejecting this response because: He never told me he was going to check for the leak. he said he thought I had one and If he checked it would be alot more than what it was to put freon in, so he is lying. He said if the freon works than you dont have a leak, if it stops working then you do. I had the next guydo a thorough check of the equipment and he said definitely no leak. He said the freon, if it was put in to the fullest could have escaped cause the O rings were laying on the ground. It is somewhat of a process to check for freon and I know from other repair men it would cost more than the $300 charge he charged me. Whatever he did was sloppy and incorrect because not only did my machine stop working it burnt up.

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Description: Heating & Air Conditioning, Air Conditioning Repair, Air Conditioning Systems - Cleaning, Air Conditioning Supplies & Parts, Boilers - New & Used, Air Conditioning Contractors & Systems, Boilers - Repair & Cleaning, Heat Pumps, Heating Contractors, Mechanical Contractors

Address: PO Box 646, Englewood, New Jersey, United States, 07631

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