Thibodaux Funeral Home Inc

Review: I feel as though the funeral did a "bait and switch" with me involving the burying of my father. I met with the home to make arrangements for the funeral on Friday. My father passed away at 1:30 Saturday morning. I called and arranged to meet with them to finalize the arrangements. At that time I was met by a different person from the home even though I had been told by the first person that they were on call that weekend. He at that time told me that the person I met with had failed to inform me of an additional 1050 cost of the funeral. I asked why not and was told it was because she was in training. My complaint is that after they had the body and I was now committed to that place for the funeral then they raise the price on me. I met with Mr [redacted] and he said that there was nothing he could do about it. I asked why I wasn't informed on Friday and he acknowledged that they blew it. During such an emotional time for them to be so unprofessional and hard hearted to play with the funding is despicable. He offer no sympathy or solution but to ask me if I knew if the casket would fit in the plot, how disingenuous could he be at that time.Desired Settlement: I feel a written apology and a reduction of the additional fees charged is in order.